Crystal Palace

Review summary

1. E

   Eleanor

   Birmingham

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely place to eat - me and my boyfriend's favourite for a quiet, intimate date night. Highly recommend!
   

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2. S

   Sylvia

   London

   1 review

   1.0

   1 review

   Dined on 19 January 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Had lunch with a friend today. When we got our food mine was almost cold as if it had been standing around for a while. The food itself seemed ok but I couldn’t eat cold food. It was the venison pie, mad and veggies. I did not complain as the staff were very busy. The restaurant itself was very cold and draughty and I came away frozen and still hungry. Needless to say I will not be returning for another meal.
   

   Crystal PalaceResponded on 30 January 2025

   Hi Sylvia, Thanks for you feedback and letting us know. No matter how busy it is we are always there for our guests and when we asked, you said everything was OK and great, otherwise we would have replaced the items. I would love you to come and try us again as my guests so we can give you the great service and food that we strive to offer. Many thanks Matt
   

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3. s

   susan

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on 14 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the visit to the Crystal Palace. Great place for casual meet up and dining.
   

   Crystal PalaceResponded on 16 January 2025

   Hi Susan, Thank you so much for your kind words and Luke had a great time looking after you. All the best Matt
   

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4. b

   beverley

   London

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Fantastic food , service was lovely , very accommodating, would definitely recommend xxxx
   

   Crystal PalaceResponded on 16 January 2025

   Hi Beverley, Thank you so much for your kind score and review, the team will be very grateful. Many thanks Matt
   

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5. CO

   CharliO

   Berkshire

   3 reviews

   4.0

   3 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Really good food but run out of eggs, mulled wine & guiness. Without background music this pub can sometimes be a little devoid of atmosphere. Music wasn’t playing when we arrived but was as we left. Stark lighting doesn’t add to atmosphere.
   

   Crystal PalaceResponded on 30 January 2025

   Hi Charlie, Thanks for letting us know and we try and make our pub perfect for all of our guests, sometimes it can be like goldilocks and the three bears getting everything in line. We hope to see you again soon. Matt
   

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6. C

   Chris

   London

   7 reviews

   5.0

   7 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff in particular were great and made all the difference
   

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7. P

   Pedro

   London

   7 reviews

   5.0

   7 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent staff. Which made our afternoon special.
   

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8. N

   Niki

   London

   6 reviews

   5.0

   6 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I absolutely love the Crystal Palace, it’s a real little gem! Service is awesome, super friendly team, very happy to chat & engage. The food is ridiculous, I love every item on the menu but it’s the Camembert wheel that I adore!! Can’t wait to go back!! Thank you.
   

   Crystal PalaceResponded on 26 November 2024

   Nikki, Thank you much for your glowing review. We are so proud of our team and are pleased you had a great time on your last visit. See you soon! Tia
   

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9. M

   Mark

   Hertfordshire

   3 reviews

   5.0

   3 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would return to the Crystal Palace in a heartbeat! Hits the balance of a gastropub excellently. The food is hearty but with a unique and tasty spin.. Spacing between tables means you know you’re not alone but you can hold a conversation… cozy… great beer and the staff are young, friendly and honest. A great evening
   

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10. M

    Mark

    London

    6 reviews

    5.0

    6 reviews

    Dined on 18 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All good - enjoyed the quiz and it’s a good addition- we didn’t eat but all was good
    

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