Da Boccery

Review summary

1. M

   Marc

   San Francisco

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was really bad. I had to get up multiple times to find our server. Asked for water, asked for napkins, had to ask for more drinks. Server forgot my grandsons order so we had to wait in that. It was a mess. Server said it was his first night serving. The place was slow so it wasn’t because it was busy. The best part of the night was the warm welcome from the young girl working the hostess stand. I think her name was Katherine. She was nice and helpful. After that, it seemed like no one cares about service. It was my wife’s birthday, per throw axes and had dinner. 10 ppl, over a $700 for the night with very poor service.
   

   Da BocceryResponded 1 day ago

   Hi Marc. Thank you so much for your visit as well as your review. I'm sorry that you came to celebrate your wife's birthday and instead of a celebration you felt disappointment. We strive to offer extraordinary experiences at all times regardless of our level of business, but especially when we are slower than normal. We encourage all our guests to ask for a member of management whenever anything isn't perfect so we may have the opportunity to make it right. Please look out for communication from our GM. Thank you again for your feedback.
   

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2. A

   Alan

   San Francisco

   41 reviews

   3.0

   41 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   A great place to come with kids, which is why we went for lunch to check it out. Food was good and service slow.
   

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3. F

   Felicia

   Chicago

   12 reviews

   3.0

   12 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We went for Sunday brunch. It was average. The pancakes and waffles were large. But, the pancakes had an off taste. The biscuits and gravy had a good flavor; but, I had to ask for more gravy as there was a small amount for the two biscuits. It's an ok place for brunch if you have children. The games were great for the kids.
   

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4. S

   Sylvia

   San Francisco

   1 review

   2.0

   1 review

   Dined on 29 September 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I reserved tables for my birthday . The website had misleading information. The menu did not serve surf and turf dinner, just pub food . Our salads were served with the meal and the servers were unaware of a cork fee . Over priced
   

   Da BocceryResponded on 2 October 2024

   Apologies for this Sylvia. We have sent you a private message because our General Manager would like to speak with you more about your visit. We appreciate you taking the time to give us feedback on your experience and we hope to talk soon.
   

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5. J

   Julia

   San Francisco

   1 review

   5.0

   1 review

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there and had a great time! Will come back soon.
   

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6. B

   Barbara

   San Francisco

   25 reviews

   vip
   4.0

   25 reviews

   Dined on 2 September 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Unique and fun for the whole family. Lots of great activities available as well as a full menu. The food was very good. Service was not perfect, and somewhat slow.
   

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7. R

   Rina

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on 1 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fun place to hang out with family and friends and enjoy food and drinks.
   

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8. Y

   Yvonne

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 1 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Noise is a bit loud. Would prefer to have 1.5 full hours for bocce. One hour is too short. Had fun plus service and food was good.
   

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9. M

   Melodie

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 25 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for making the online reservation straightforward and easy.
   

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10. N

    Noelle

    San Francisco

    1 review

    1.0

    1 review

    Dined on 24 August 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Absolute worst experience. Waitress did not check on us. We went ourselves to bar to get refills and bartender was snotty and rude. Then our food came and they didn’t bring our daughter’s food. Nobody came by to ask if everything was ok. My husband finally asked and it was never put in. The rest of us sat there with ours getting cold. Still nobody cared. We said it was a birthday in our reservation and at check in. That was never acknowledged either and they asked us if we were celebrating anything. For a $300 meal this was absolutely ridiculous.
    

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