Dave & Buster's - Fairfax

Review summary

1. J

   Jason

   Washington DC

   1 review

   1.0

   1 review

   Dined on 28 November 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Dave and Busters at FairOaks Mall is just bad. Made a reservation and when we got there, they were in the wrong place and they had given out all the billiard balls which were requested. Ordered several things with “No tomatoes”, due to an allergy and played came with tomatoes. Ordered double drinks and never got one but was charged for them. Service is at the best bad most of the times we’ve been there. Last time they had one bartender for the entire place during a Commanders game with every table taken. They no longer have bottles for beverages except for Corona. It is extremely expensive now to even step foot in the door. They’ve added “fees” to just about everything. $3 for a play card. 20% for “Large” parties that you’re not told about till the second bill comes. We had three parties and decided to just combine the check to make it easier for the waiter because he seemed so confused about what went with who. When we combined it, he had to bring a new check because he added the large party fee. Drinks are poured short then they try to tell you they are “supercharged”. In all honesty, take your money and go spend it somewhere else. Bad food. Bad service most of the time. Bad value and way overpriced.
   

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2. M

   Michael

   Washington DC

   16 reviews

   5.0

   16 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location to watch any sporting event! Let’s go Caps!
   

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3. M

   Mark

   VIP

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Went on a Sunday afternoon to watch football. Greeter at the door was rude and not helpful. We had to figure out where our game was playing on our own. The large screen showing the game we came to see was blurry (all others were crystal clear). We asked if it could be fixed and no one seemed to care about it. It was never fixed. Waited a long time to be served at our table. When we finally got served and ordered, we learned that half of the appetizers were unavailable. In the bathroom, all four paper towel dispensers were empty. Won’t be back. Terrible experience.
   

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4. L

   Louis

   Washington DC

   1 review

   1.0

   1 review

   Dined on 11 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservation. Walked in and waited for host / hostess to seat us. They appeared in a few minutes and waived us on and said sit anywhere. Reservations didn’t matter. We wandered around and found most unoccupied tables were covered with plates etc (unbussed). Found a “clean” or at least “cleared” table. It and the menus were sticky. After a few minutes a waitress came by and suggested we sit elsewhere in the restaurant as she was overloaded. Or we could wait right there. I asked “ten minutes?” and she said yes. After another 15 minutes passed and we saw neither hide nor hair of her, we called the restaurant next door to see if they had space and could take us. They did and could. We walked out and ate there. We will not darken the door of a D&B again.
   

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5. M

   Michael

   Washington DC

   16 reviews

   5.0

   16 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a GREAT play to see a sporting event. We meet monthly with a group of Caps fans to Rock the Red and have a great time!
   

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6. L

   Luis

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Overall below average experience. Our server was just ok. He forgot most of our drinks, hard to get refills. Food was ok. My chicken sandwich was good but chicken was just slightly warm. Server apparently hasn’t tried any of the items on the menu so he couldn’t recommend anything. I don’t expect the food to be 5 star quality but I did expect the service to be better than what we experienced. Was there to celebrate my sons 16th birthday and not even a candle on the dessert we ordered. For a place that wants people to have fun, the servers need to play their part and make the experience also fun. Oh and the men’s bathroom sinks were disgusting. Women’s bathroom didn’t have toilet paper in some stalls. Disappointed. Was hoping this would have been a great place to have fun.
   

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7. R

   Robert

   Denver

   1 review

   1.0

   1 review

   Dined on 10 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation with OpenTable at Dave and Busters, and when we showed up we were told it was closed for a private event and turned away. Thanks OpenTable, 30 min drive with the family to find out these two companies don't talk to each other.
   

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8. J

   Jodi

   New York City

   1 review

   4.0

   1 review

   Dined on 5 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   FOOD WAS GREAT. SERVICE WAS JUST OK. OH TRY THE FRENCH FRIES YOU WON'T BE DISSAPPOINTED.
   

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9. e

   erica

   Charleston

   1 review

   1.0

   1 review

   Dined on 28 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Although Dave and busters is a fun arcade, the rest is horrible. They do not have enough wait staff and they have too many staff wondering around doing absolutely NOTHING. The bathrooms were disgusting, filthy, overflowing and clogged toilets. The food was overpriced for the quality and the amount of time you have to wait is bizarre. We had reservation and still no one came up to the table until I got up and had to find a staff member to pay attention. Meanwhile several staff walked by as my hand was raised up and waving. It was so bad that it seemed surreal. Also watch it with the tip. If you purchase your arcade tickets at your table they add them to your bill so you will pay 20 percent to the staff added on to the price of the tickets. So imagine a 45 dollar tip for 4 drinks. Buyer Beware!
   

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10. M

    Mari

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on 24 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience! Kids had a lot of fun, cant wait to go back
    

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