Del Frisco's Grille - Fort Worth

Review summary

1. M

   Mary

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good. Steak as more Rare vs Med-Rare. Server was awesome and the view of the Christmas tree (as requested) was great. As always the noise is an issue. Upstairs hears all the downstairs noise making it hard to have a conversation.
   

   Is this helpful?

   Report
2. J

   JOSE

   Dallas

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I've been at this location before. Service was slow on refills. The noise level was quite high. The biggest disappointment was the limited menu, which was not advertised as so.
   

   Is this helpful?

   Report
3. T

   Thomas

   Hawaii

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Main protein was good but the sides need some work. Service was just ok, nothing special.
   

   Is this helpful?

   Report
4. B

   BRITNEY

   San Antonio

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I came here today on Christmas day and our experience was amazing! Dena was our server and she was awesome, the food was great and the ambience was perfect. We sat upstairs and overlook downtown Fort Worth and the Christmas tree, it just honestly could not have been a better experience. We will make this our annual tradition to come back every year.
   

   Is this helpful?

   Report
5. J

   Jeff

   VIP

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Usually can depend on Del Friscos Grille to be consistent but the last few times we have been have been mediocre.
   

   Is this helpful?

   Report
6. J

   Jeremy

   Tampa

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our experience was on Christmas Eve so I feel there is a level of understanding of things not being “perfect” on a holiday. We appreciate all the staff being there so that we were able to dine out. We have been to Del Friscos Grille several times in the past and everything from food to service was always top notch. This time… not so much. Our service was HORRIBLE! Unfortunately that can ruin the entire experience and that is exactly the scenario here. We asked our server for our son’s soda multiple times. Our wine was finally brought to the table as our salads arrived. Once our entrees were served, the server never came back to check how our food tasted or if we needed anything, which we did, but had to go without. Then when we were all finished eating our server was NOWHERE to be found. Food sitting in front of you for extended periods is my biggest pet peeve. We had to ask the bartender for our check even though we all wanted a specific dessert but knew we’d be there for eternity if we dared asked for something else. So frustrating! Finally the server showed up with our check and I think realized how frustrated we were because he finally started to clear things off the table that had been sitting there the entire time. Any other time we’ve dined there, the manager has come to the table to ensure things were satisfactorily , but ironically that did not happen this time. Just not the level of service we’ve come to expect. I will say the food was great and it appeared that all the other staff were working hard.
   

   Is this helpful?

   Report
7. B

   Buddy

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was pretty good, but not really with the price. Granted it was busy, and our appetizers came out very quickly. However, it took over 45 minutes to get out steaks.
   

   Is this helpful?

   Report
8. T

   Tracy

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Usually love Del Frisco Grille but service was way off tonight. No specials read to us, very long wait for drinks, then appetizers. Ordered and was told no Steakhouse Salad for 2 of 8 guests when my husband saw some being delivered and they were still sending that cut of meat out. Food delivered very slowly with 4 sitting with meals and 4 without. Did speak with manager and they comped a few things. Also there was a horrible sewer smell between the kitchen and back dining area on the first floor. Not exactly the Christmas Eve Eve meal we had planned to enjoy. Staff up correctly and be ready with good service. We would have tipped generously had it been worthy. We had planned to enjoy a nice high end meal and did not receive one.
   

   Is this helpful?

   Report
9. J

   Jason

   Dallas

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Items we ordered never came with the meal and the entree my wife ordered was mixed with someone else’s order so steak was under cooked to her liking. Sent it back ti recook so experience was long.
   

   Is this helpful?

   Report
10. E

    Elisa

    Dallas

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    Our reservation was for 5:45. We were seated late. Waited 45 mins to get our drinks. We were late getting to our next event even though we allowed 1.5 hours to eat. We did not order appetizers or dessert & we only had a party of four. The table behind us had a similar situation. They complained to the manger. The manager was kind and apologized to them. As she walked away from the table she literally rolled her eyes. The experience was terrible. We won’t be back.
    

    Is this helpful?

    Report