Double Cut Steak House - Pocono Manor

Review summary

1. R

   Rowella

   Baltimore

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Price is great for the amount of serving. We were very full. Steak was cooked perfectly. Only complaint was it took awhile to find our server. Drinks took a long time to be refilled.
   

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2. V

   Valencia

   Richmond

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is beautiful. The service was great and the food was delicious! We will definitely come back again.
   

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3. D

   David

   Poconos

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are locals and we come here occasionally. Our waiter last night was absolutely fantastic, It was my wife’s birthday and he really made her feel special. Looking forward to coming back next time.
   

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4. H

   Heidi

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After enduring some difficult nights at the resort (which was corrected) this was the perfect Christmas Eve dinner. The service,servers and leadership team were very hands on and attended to all our needs. The food and dessert were exceptional and we will definitely be returning. Thank you for making our holidays memorable!
   

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5. D

   Dana

   Poconos

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 5

   Service was terrible. The waiter came to the table took my husband's drink order and mine. Ignored the kids, we had to stop the waiter to take the kids order. Our food came to the table cold. The ambiance was very nice, quiet, romantic setting. Food is seriously over priced for the portions and quality.
   

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6. J

   Jay

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The food had no flavor like it was cooked with no passion mashed potatoes where dry and plan no seasoning. The lobster Mac n cheese no flavor lobster was dry . In total it was a bad choice to celebrate a birthday over food .
   

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7. k

   kylhalil

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amagzing food and service, waiter was great and friendly . Will Go again
   

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8. J

   Jaella

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decided to go here for dinner after a TikTok review and it did not disappoint. Our waiter Werbin was very attentive. He gave great recommendations when it came to food and drinks. Everything came out in a timely manner. The food was hot and fresh. I would definitely come back here.
   

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9. OT

   OpenTable Diner

   Orlando

   1 review

   3.0

   1 review

   Dined on 15 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We had a nice night. We went for my husband’s birthday. We wanted to take our time and relax. We had a very nice server with a trainer. We ordered two appetizers that were delicious. My husband ordered center rib eye, I had the scallops, we each ordered a side. The scallops were excellent. My husband’s steak was cooked right but had no tast. Until the dinners were served our serves were very attentive. No one ever came to ask how the food was. My husbands steak had no taste at all but he ate it bc no one came to us for 45 min. Finally the trainee asked us how the food was. We explained food was done but the steak was bland and not great..she said she would come back, never did. Eventually the bartender asked how we were doing and if wanted dessert, we explained the situation. She sent the manager over to go we explained the steak was cooked rigjt but had no flavor. They then handed us the same bill that we had to begin w. I went up to bar and spoke to bartender again.. at this point it was the point that no one asked how the food was the whole time we are but yet didn’t care once we said it wasn’t great/ yes my husband ate bc he was hungry and no one came to us for a long time. Overall place is. Ice but this was a dead Sunday great service to begin with but at the end not so hot. They wound up taking the steak off but we felt like it was our fault. $300 bill we shouldn’t be treated like shot!!
   

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10. D

    Diego

    Poconos

    1 review

    3.0

    1 review

    Dined on 15 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    The food was excellent, but the service left much to be desired. Our waiter failed to provide any food recommendations and, when asked, simply stated that his tastes was different. It took over 20 minutes for our drinks to arrive. It was my wife’s 30th birthday, and I made sure to inform the waiter and note it during the reservation. Unfortunately, while other tables received birthday songs, we were completely overlooked, which was disappointing.
    

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