Double Cut Steak House - Pocono Manor

Review summary

1. s

   scott

   Baltimore

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service and ambiance was great, I got California rolls with no flavor. My wife and I both got stuffed shrimp. The shrimp weren’t seasoned at all, the crab was bland… it wasn’t bad but it wasn’t good. We have no desire to return to this restaurant. The three sides we got were great, creamed corn, Brussels sprouts and mashed potatoes. The bread was also very good.
   

   Is this helpful?

   Report
2. J

   Jennifer

   VIP

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great experience at this restaurant! We drove an hour and 15 minutes just to eat here. Ribeye was amazing along with oysters and carpaccio 😋 and to add to the amazing food experience, Nicole, the waitress was awesome and the manager, Christine, was so accommodating and professional. Ty! Kudos and accolades! We will be back very soon
   

   Is this helpful?

   Report
3. K

   Kyndra

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Listen, this experience was one of the most amazing times we have had at a restaurant! We will ALWAYS go back there as long as they keep up that great food and service! Our server Alex was incredible, outstanding, and extremely informative! He was so attentative and courtesy. Alex, please keep up the "over and beyond" customer service! Thank you!
   

   Is this helpful?

   Report
4. N

   Nicole

   VIP

   Phoenix

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a horrible experience here last night. We were sat and waited 30 minutes for a hello. We sat for 30 minutes with our menus and empty water glasses until a waitress could see how physically frustrated we seemed and came over. She said she had no idea who was supposed to have us but that she would take care of us. They were very busy so I tried to be patient but just a hello and some water would be all I expected on a busy night. We watched table after table be sat and served while we just hung out with no water and no notice at all. The food was okay but then had to wait for 25 minutes just to get and pay our check. A very long and frustrating dinner to say the least.
   

   Is this helpful?

   Report
5. L

   Leigh

   San Antonio

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was excellent! And kid friendly! Definitely recommend.
   

   Is this helpful?

   Report
6. D

   Debra

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   The fact they count the kids in the gratuity and the prices!
   

   Is this helpful?

   Report
7. T

   Todd

   West Virginia

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is great however hearing the piano bar ruins the ambience of double cut and luxury dining.
   

   Is this helpful?

   Report
8. K

   Kent

   Tulsa

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Ribeye was very fatty and no flavor. Expensive for qhat you get. Very loud and could hear everyone else's conversations. Drinks were ok but just average especially for the price.
   

   Is this helpful?

   Report
9. D

   Dani

   West Virginia

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was very slow. It was the waiters fault. He took forever to greet us, get us water, take our order, bring refills, etc. Food came out reasonably timed. The waiter barely checked on us after the food was delivered. The food runners were super nice. Food was actually pretty decent quality. Butter board & bread was awesome. Sushi was good, steak was good.
   

   Is this helpful?

   Report
10. M

    Matt

    VIP

    New York City

    10 reviews

    1.0

    10 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Save your money, this place is pretending to be something it isn’t. Food was so salty it was borderline inedible. Our server was a very nice older man but he shouldn’t be waiting tables anymore. The topper was we wanted to split our check and they acted like we were requesting they turn water into wine.
    

    Is this helpful?

    Report