Double Zero

Review summary

1. M

   Marc

   London

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our server took our drinks order and appetizer order at the start. The salad arrived in 2 minutes and we waited 15 minutes for our drinks. Our main course appeared very quickly and it was obvious that it was prepared before and heated up. I had the risotto with duck. The duck was dried out. My wife's chicken parm was also dry. During most of the the time we are our main course the manager or someone from the kitchen was talking to the people at the next table with his rear end nearly in my wife face. Not enjoyable. The entire meal was over in less than an hour and I felt rushed.
   

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2. M

   Mariia

   Miami

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic experience! Food was extraordinary and the menu was amazing! So many new and elevated dishes from the last time we were there. Garlic knot is a classic, so good, salads are fresh and delicious and of course pasta is outstanding! Service was great, stuff was knowledgeable and friendly, ambience was lovely, you cannot wish for more on a chill Saturday night. Lovely experience, definitely will be back for more of that delicious food!
   

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3. E

   Elexandra

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The experience was great. However the menu on Open Table is outdated. I wanted the Pork Belly appetizer, my husband wanted the Braised Beef or Short Rib Ravioli and I wanted to try the Butterscotch Italian Pudding. But none of those items were on the menu. We ordered the drinks and ordered Chicken Parmigiana and Eggplant Parmigiana all was great! And their bread is delicious and so soft!
   

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4. B

   Brianna

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I usually don’t leave negative reviews, however my experience was very disappointing considering all the positive things I’ve heard about this place. Upon my arrival I was greeted by Frank( who is the only one who really seemed to care about my experience so big shout out to him. He’s the only reason I didn’t give 1 star), he sat us and accommodated my son. But from here is when everything goes downhill. I wasn’t greeted by a server for almost 10 minutes and then a male manager popped up and gave me a “sorry about that” apology and quickly took my order. Another 5 to 10 minutes pass and then finally a lady ( I want to say her name is Casey but I’m not sure) greets me and tells me she’s my server and asked if I had my order taken already. I tell her yes and she’s leaves with no other questions. It seems like there was no communication between staff whatsoever. No one asked if we had allergies. Which is a major red flag. I asked that the kids food come out first and instead they sent the meatballs. Which were ice cold. Atp the server has yet to come check back with us so I have to ask the bussers to find her. Another manager comes to the table and apologizes for the meatballs. She gets them remade. Honestly by now I’m over it. It feels like I’m a burden and not a paying guest there. My sever comes back towards the end of my food and atp I just want to leave so I ask for box and a check. Once again just a very disappointing experience all together. Customer service goes hand in hand with this type of business and they failed to meet that mark ! But thank you again Frank for being the silver lining in such a negative experience
   

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5. C

   Carol

   New York City

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are never disappointed eating at our neighborhood restaurant. Excellent service, friendly employees and delicious food!! Still hoping that they change the chicken piccata to a more traditional dish (without bone).
   

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6. T

   TONI

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first cocktail making class, but not my last. Informative. Fun. Tasty.
   

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7. K

   Kara

   Atlanta Metro

   12 reviews

   5.0

   12 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for the Fall Coctail class, stayed on for dinner! Cocktails were delicious, teacher was great, dinner was fantastic- we will be back! In fact, don’t book the cocktail class (limited we think to ~10) so I can get tix! 😉
   

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8. LT

   LoveTastyFood

   Atlanta Metro

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love all the restaurants from this group. Our only suggestion has been to provide few more vegetarian options on the menu.. Thanks
   

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9. B

   Bethany

   Washington DC

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always loving to double zero. Exceptional food and service.
   

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10. LK

    LisaK

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From the greeting when we first arrived, service from all staff(they all helped each other) to the food quality and ambiance, amazing! We will be back.
    

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