DUNE By Laurent Tourondel

Review summary

1. N

   Nick

   New York City

   7 reviews

   1.0

   7 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server was amazing, the restaurant the kitchen the way staff the total experience was nothing less than horrible. We didn’t get our entire meal. We waited 25 minutes for a dessert that never came and this was over a $400 meal. They don’t live up to their reputation, it was a horrible experience and I will never go back. This was a holiday Thanksgiving meal and an anniversary dinner and it did nothing but disappoint .
   

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2. B

   Brent

   Fort Lauderdale

   10 reviews

   vip
   3.0

   10 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was fairly good but the service was terrible. Ruined the experience for sure. Then they added 20 percent gratuity which was NOT deserved. Felt forgotten about. Weee there for 2.5 hours for a prepared turkey dinner!
   

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3. M

   Michelle

   Salt Lake City

   1 review

   vip
   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing meal at Dune. The restaurant is absolutely beautiful!! Everyone should try it.
   

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4. D

   Diane

   Portland

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Couple sitting next to us arguing not pleasant. Food was good. Service was good! Valet service a bit rude and uncoordinated! Overall all good.
   

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5. K

   Kathryn

   New York City

   1 review

   vip
   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   It was probably a busier night than usual. The server forgot to let me know about the dessert. The amazing bartender tended to me after 45 minutes. The food was mediocre at best, however the beach front setting more than compensate for it.
   

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6. s

   sierra

   Philadelphia

   3 reviews

   vip
   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Had a great experience last year, this year was terrible. Food was not good, waited 30 mins for dessert course which was also terrible. Music was very loud, lots of staff all around but nobody was checking on tables, filling water, etc
   

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7. C

   Chris

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a Thanksgiving meal. The service was exceptional and unrushed. The drinks mixed perfectly and the entrees cooked to perfection. We tried all the desserts. It made the holiday perfect and the outdoor dining and view with the perfect weather added to the perfection.
   

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8. A

   Angela

   Fort Lauderdale

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always but more importanly we had a kind and friendly waiter.
   

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9. J

   Jessica

   New York City

   31 reviews

   vip
   1.0

   31 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   This is our third time dining at Dune, the second time we’ve had the same server we had last night and it was nothing short of a disaster. I don’t think I’ve ever been spoken down to the way our server spoke to me last night - but I most certainly know the difference between RARE and MEDIUM RARE and don’t need a lamp to show me “the color of the meat”. The manager ended up comping all of our appetizers as an apology, but honestly it wasn’t enough for me. I will never come back here again. I just don’t understand why the service is always so terrible at this restaurant - it’s such a shame because the outdoor area is so gorgeous but it’s not worth it to be spoken down to. Also, a note to the head of front - ANSWER THE PHONE WHEN PEOPLE CALL!
   

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10. G

    Graeme

    London

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 1

    We come to Dune every year when we visit Fort Lauderdale from.the UK. Last night the meal we had was truly dreadful. They had run out of all Filet and also New York Strip steak. The veal chop was so bland and the burger inedible. The restaurant was deserted and lacked any sort of ambience. Our waitress was very pleasant and apologetic and dud take a number of items off our bill . The evening was such a disappointment and it would appear that one of our favourite restaurants in Fort Lauderdale has seriously lost its way! I don't think we will be back .
    

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