E3 Chophouse | Nashville

Review summary

1. K

   Kyle

   Milwaukee

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was very good. Great atmosphere. Would definitely go again.
   

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2. D

   Damon

   Nashville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and atmosphere are fantastic. Always is and could not recommend enough. For a negative: Hostess was uncaring and rude. You could tell she did not want to be there nor help anyone. Waitress took quite awhile to greet us and take at least a drink order. Beyond those two people, everything else was great.
   

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3. J

   Joseph

   Nashville

   7 reviews

   vip
   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   They are not as consistent as I would like. We’ve had some great meals at E3 but this time was just so-so…and at their current prices, so-so doesn’t cut it. Appetizers were too slow coming out (“ticket was lost”?) and prep was poor after they rushed them. Manager comped—appreciated—but still a bad impression. Steaks were good.
   

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4. C

   Christine

   San Francisco

   29 reviews

   vip
   3.0

   29 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   First. We were seated without drink menus. We had to ask for them. Twice. The waitress was kind but she seemed overly concerned about filling everyone’s waters then seeing if we needed anything. Second. The wine list was great but our first three choices you didn’t have. Kind of disappointing as I made my reservation based off your wine list on line. Also. The sommelier was in a tee shirt. He didn’t pour the wine and the waitress didn’t serve it properly. A tasting pour should be a splash not half a glass and for the cost of a bottle it should be decanted like other tables received. We did not get it decanted. Finally I had the gnocchi and my husband had the filet. Both meals were ok. The gnocchi dish only had six pieces of gnocchi in it and the squash was under cooked. I really wanted to like it. The place is beautiful and very cozy for a couples night out. Just disappointed.
   

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5. g

   gordon

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience, great food! Great Service!
   

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6. C

   Carole

   Tallahassee

   42 reviews

   5.0

   42 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Nate was amazing - so attentive to our needs. The steaks at E3 are perfection - my sister and I both got the 8 oz Filet. The Brussels Sprouts and Mac & Cheese in cast iron skillets were delicious as was the Butternut Squash soup.
   

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7. J

   Jeff

   Des Moines

   2 reviews

   3.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Atmosphere was good and the people were nice, but they were understaffed. It took a long time to meet our waiter and even longer to get our drinks and food. We witnessed two tables leave before they ordered, something we considered ourselves before we met the personable young man who would wait on us. The entree was served at the same time as the salad course. The food had potential but needed more seasoning and wasn’t as hot as we would have liked. As previously stated the staff was nice and they visited our table to apologize but overall we were underwhelmed by our visit.
   

   E3 Chophouse | NashvilleResponded on 8 December 2024

   Dear Jeff, Thank you for taking the time to share your feedback about your recent visit. I’m glad to hear you enjoyed the atmosphere and found our staff to be kind and personable. However, I want to sincerely apologize for the delays in service and the issues with food timing and temperature that left your experience underwhelming. Being understaffed is not an excuse, and I regret that it impacted your evening. I appreciate your patience and understanding during your visit, and I’d love the opportunity to provide you with a better experience in the future. Please feel free to contact me directly at 615-301-1818 if there’s anything we can do to make this right. Thank you again for your valuable insights. Sincerely, Robert Kilborne General Manager E3 Chophouse Nashville
   

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8. OT

   OpenTable Diner

   Nashville

   1 review

   vip
   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   $300 before tip for 2, no alcohol. 1 steak was half rare half medium rare (ordered medium rare, approx 1 lb steak). From the time we finished dining to the server coming to check on us, 21 mins. From getting the check to the server actually taking the check, 18 mins. So almost 40 mins of no food, drinks, or water. On a positive note, the crab cake and sides were good.
   

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9. S

   Scot

   Indiana

   6 reviews

   vip
   4.0

   6 reviews

   Dined on 6 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Previous experience was sub par in the service and food department. This time our server Adam went above and beyond accommodating my special requests, despite them being packed in the private rooms with large holiday gatherings. You got me back!
   

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10. j

    jake

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 29 November 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Might be the worst “dinning” experience I’ve ever had. As someone who works in a steak house this place has such poor management i genuinely felt bad for the staff. The host/bartender/server was running around trying to do three jobs n just couldn’t keep up. Not his fault. Will never recommend this place to anyone ever!!
    

    E3 Chophouse | NashvilleResponded on 29 November 2024

    Dear Jake, Thank you for taking the time to share your feedback. I’m truly sorry that your time at E3 Chophouse was so disappointing. Providing exceptional service and management is our priority, and it’s clear we fell short during your visit. I understand how frustrating it must have been to witness one team member juggling multiple roles. This is not the level of hospitality we strive for, and I’m addressing these concerns with my team. To better understand your experience, could you share more about what made it the worst dining experience? Your insight is invaluable in helping us improve. Please feel free to reach out to me directly at 615-301-1818 Thank you again for your feedback—I hope we can have the opportunity to earn back your trust. Sincerely, Robert Kilborne General Manager
    

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