E3 Chophouse | Nashville

Review summary

1. S

   Shanae

   Nashville

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We made reservations for Valentines Day and spent 30 minutes waiting for drinks. The food took 2.5 hours and the steak was cold by the time it hit our table. The restaurant was loud, cold, and the service was terrible for an upscale restaurant. I would recommend going to Kane Prime or Jeff Ruby’s before E3. We will not be going back. We made reservations at Jeff Ruby’s while sitting down at E3 because we will never be returning. Don’t waste your time or money, there are much better options for the same price.
   

   Is this helpful?

2. T

   Tiffy

   VIP

   Nashville

   12 reviews

   3.0

   12 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Such a cool atmosphere! We loved the fire outside of the third level, where we hung out for a few minutes after dinner. We sat on the third level at a high top since the reservation was made for the bar area. Drink was good, but bartender was unfamiliar with menu questions. He had a server take over, whose name was Morgan. She was top notch and took care of us. I would definitely give her five stars, but the food was just OK. I didn’t feel like there were many gluten-free options for entrees since I’m not a steak girl. The food came out a little cold, but Morgan definitely took care of it without us having to ask. We also felt like the quality of the food was just OK, but the Brussel sprouts were amazing! Pretty pricey for the food quality, but a fun place to go!
   

   Is this helpful?

3. A

   Amber

   VIP

   Los Angeles

   19 reviews

   1.0

   19 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a reservation and somehow we got a booth facing a parking lot next to a large party. The dining room looked inviting and there were several two tops available as we took the long walk to our booth. That was a disappointing start- not to mention the long wait between receiving our menus, then one return to the table asking for our entire order- drinks, apps, entrees. Felt like we were at a fast casual or lower tiered establishment. Service was poor and inattentive. Both wine pours were under 5 oz, and poured all over the table. No offer to wipe it up by the server. I had to use the napkin under the bread rolls. Just a sloppy presentation and no awareness that wine was all over the glass and the table. While ordering, we asked how the Mac and cheese was- we were told it’s not his favorite. Glad I didn’t order it. Can’t imagine how bad it could have been. Also overheard a comment to another table discouraging the ordering of an item, not sure which one- at a steakhouse, all of your sides should be exceptional or not on the menu. Filet was med-rare, but lukewarm on the outside, cold center. Carrots were served cold and mushrooms were lukewarm. It felt like mildly warmed up leftovers. I was so hungry I decided not to send it back. I was halfway through my steak before the server returned to check on the meal- I do think he realized by my less than enthusiastic reply that something was off, but he was busy with other tables. I think Kevin knew we got a subpar meal and experience but honestly, I didn’t have the energy to explain from start to finish what a bad experience we had. I spent 10 years in hospitality in New Orleans- this would have gotten my staff fired. We got several water refills, but that was the most service we received. I would accept subpar service if the food was incredible, but it wasn’t. It was so bad I decided not to order dessert, and I was really wanting to try the banana fosters cheesecake.
   

   Is this helpful?

4. N

   Nick

   Nashville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   The service was below par. We had a 6:15 reservation, server greeted us right away and took our order as it was not a busy night. We did not get our drinks, salad, or the table bread we asked for until 7:00. The staff apologized to us for the wait, but nothing was done about it on our check. I will said, the food was excellent!
   

   Is this helpful?

5. B

   Bob

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food with generous portions. Great date night.
   

   Is this helpful?

6. L

   Larry

   Memphis/West TN

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   For my first time coming it was a bit meh! So they close at 9:30 but allowed me to make a 9pm reservation. Our server was super great! Morgan really worked to accommodate us. However, if you know you close at 9:30pm it’s best not to take a 9pm reservation because typically it’s good to shut the kitchen down around 8:45pm-9pm. With that being said we sat down and ordered around 9:20 and did not get food until 10:28pm. We got our entrees but we were missing our sides because they had to make them fresh. My steak wasn’t worth the price honestly. It tasted like a Longhorn steak. A bit dry and lack of seasoning. I wasn’t greatly impressed but as I stated our server was super apologetic, gave us free champagne, free chocolate cover strawberries, and was able to comp somethings off of our ticket due to the inconvenience. We would hopefully come back to give them a second shot. I do understand that this was a holiday but honestly it was not the greatest experience.
   

   Is this helpful?

7. H

   Hillary

   Charleston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Never even got to eat dinner. After waiting over an hour for 1 steak and a pasta we left. Cocktails were good and it wasn’t the bartenders fault but overall we did not have a good time and for how much it cost to come here, things should have been better. When we went to leave we got a hard time from the valet because we didn’t have a ticket. It was literally the person who took my car when we got there. I had to remind him he didn’t give me one and explain what my keys looked like.
   

   Is this helpful?

8. C

   Chuck

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   2nd time here after 3 years. Did not disappoint. Food is simply a cut above. Love this place!!
   

   Is this helpful?

9. S

   Sean

   Nashville

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Will preface the review by "it was Valentines Day" so they were extremely busy which impacted the speed of service dramatically. The food was good but not anything incredible - I had the Delmonico which was a bit under cooked (ordered medium rare) but still tasted very good. They use a wood fire which does give it a unique flavor profile. Spouse had the salmon which was cooked perfectly but could have used a little more seasoning. Sides were good but again - nothing really stood out... Due to the night (i am assuming) the speed of service was extremely slow from the kitchen... Our server was attentive, friendly and did her best to mitigate the slow speed of service. Shout out to the bartender in the reception who was fantastic and very personable. She gave honest wine recommendations which were appreciated and spot on. Pricing was fair but certainly not a "value" - i would try again on another night but other Nashville steakhouses would rank a bit higher overall.
   

   Is this helpful?

10. T

    Tim

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service, Incredible food. We love E3! We will be back.
    

    Is this helpful?