Earls Kitchen + Bar - Guildford

Review summary

1. D

   Dani

   Palm Springs

   23 reviews

   vip
   3.0

   23 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Always love Earls but service this day was subpar Did not ask if our food was ok, did not ask for our dinner order till quite later
   

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2. L

   Lana

   Vancouver

   14 reviews

   vip
   5.0

   14 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent and the food was delicious. We will definitely be coming again.
   

   Earls Kitchen + Bar - GuildfordResponded 7 days ago

   Hi Lana, thank you for taking the time to leave this review at Earls Guildford. We are thrilled you enjoyed your experience, and service was above and beyond. We look forward to you joining us again soon! - Tori Burback, Guest Experience Manager
   

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3. B

   Bill

   Vancouver

   21 reviews

   vip
   4.0

   21 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had a date night at Earls on a busy Saturday night. Luckily, we were able to make reservations b/c it was very busy. Our table was in the corner of the restaurant, which felt a bit more like a diner than a restaurant. However, when the server introduced herself and the food came it changed our outlook. Server was courteous, friendly and had great timing. Food was fabulous and I would definitely order the Black Truffle pasta again. My husband had the burger and fries and said "it was good".
   

   Earls Kitchen + Bar - GuildfordResponded 7 days ago

   Hi Bill, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your experience, and we look forward to your next visit! - Tori Burback, Guest Experience Manager
   

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4. D

   Darren

   Vancouver

   19 reviews

   4.0

   19 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything for the most part was pretty good. Nothing really to complain about except and it’s completely minor - the lightning where we were seated was very dim. Hard to see menus. Aside from that everything else was good!
   

   Earls Kitchen + Bar - GuildfordResponded 7 days ago

   Hi Darren!, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your food experience, and we look forward to your next visit! If there was any additional feedback that would have made this a 5-star experience for you, please do not hesitate to reach out to me directly at tori.burback@earls.ca - Tori Burback, Guest Experience Manager
   

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5. S

   Sabrina

   Vancouver

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls has a good ambience, great food and great service!
   

   Earls Kitchen + Bar - GuildfordResponded on 16 November 2024

   Hi Sabrina thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your experience, and we look forward to your next visit! - Tori Burback, Guest Experience Manager
   

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6. M

   Mohinder

   Vancouver

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 4

   Yes it was not great my pasta was half cooked and had hardly any sauce to it it felt like rubber Very dissatisfying
   

   Earls Kitchen + Bar - GuildfordResponded on 4 November 2024

   Hi Mohinder, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. I am so sorry about your experience when it came to the pasta. This is not the standard that we have and we would love to make it up to you in the near future. We really appreciate your feedback and hope to see you again soon. - Kaitlyn Colmer, Assistant Guest Experience Manager
   

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7. J

   Julie

   Vancouver

   9 reviews

   2.0

   9 reviews

   Dined on 28 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Had a reservation and waited over 10 minutes to be seated. Waitress took a while to come to the table. Service overall was very slow and the restaurant was quiet. We tried the Aburi Salmon Sushi, rice wasn't cooked, hard pieces, set it back. Celebrating our daughters birthday and no offer to bring a dessert. We asked for the bill and THEN she brings a dessert after we were planning to pay and leave. Did not feel welcomed. Was very disappointed especially as we decided to try Earls again after our last bad experience. We used to go weekly but after so much turn over in staff and management it's not a go to anymore.
   

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8. M

   Mandy

   Calgary

   29 reviews

   4.0

   29 reviews

   Dined on 28 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Friendly staff, good service, reasonable time from ordering to receiving meals.
   

   Earls Kitchen + Bar - GuildfordResponded on 2 November 2024

   Hi Mandy, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your food experience, and we look forward to your next visit! If there was any additional feedback that would have made this a 5-star experience for you, please do not hesitate to reach out to me directly at brandon.niksich@earls.ca - Brandon Niksich, Guest Experience Manager
   

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9. A

   Amarveer

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was amazing! Food, service, quality and more.
   

   Earls Kitchen + Bar - GuildfordResponded on 2 November 2024

   Hi Amarveer, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your experience, and we look forward to your next visit! - Brandon Niksich, Guest Experience Manager
   

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10. D

    Donna

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on 27 October 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 2

    Not this restaurant’s fault. It’s not alone. People no longer know how to use “inside voices”. It makes it hard for other patrons to have comfortable conversations. (And yes, my hearing is just fine, thank you.) The current building concepts don’t help either. High ceilings with hard, reflective surfaces, etc. the noise level is often over the top. Eating out used to be a treat. Now no more.
    

    Earls Kitchen + Bar - GuildfordResponded on 2 November 2024

    Hi Donna, thank you for taking the time to leave this review at Earls Kitchen + Bar - Guildford. We are thrilled you enjoyed your food experience, and we look forward to your next visit! If there was any additional feedback that would have made this a 5-star experience for you, please do not hesitate to reach out to me directly at brandon.niksich@earls.ca - Brandon Niksich, Guest Experience Manager
    

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