Earls Kitchen + Bar - Legacy West

Review summary

1. A

   Abbey

   Tallahassee

   6 reviews

   2.0

   6 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was ok at best. They didn’t seem to want to bring the basics like water or napkins. We had a table of 6 that was set for 4. We had to ask for napkins and silverware. Serving sizes were small for price. 3 of us ordered tacos. We each ordered a different kind. 2 came with chips and salsa but mine which were the biarria tacos. didn’t. It cost extra. I’m like come on chip’s and salsa would have elevated the plate plus it just seemed silly that my tacos didn’t. It was like a burger without fries. Just didn’t make sense. Won’t be back or recommend.
   

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2. K

   Kyle

   Dallas

   17 reviews

   vip
   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always an amazing time at Earl’s. Clark and (newbie) Kye were very friendly and provided excellent service. Thanks for making it a special night!
   

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3. C

   Clive

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   My salad and main course were brought to the table at the same time. The salmon dish I ordered was completely overcooked. The server did not appear to be concerned.
   

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4. V

   Victoria

   Dallas

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my team in for a business dinner while they were visiting Dallas. I couldn’t have picked a better spot! The food was delicious, the vibes were high, and the service was spectacular. Also, their Happy Hour is amazing! $7 for a nitro espresso martini?!?! Yes please
   

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5. J

   John

   Dallas

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and the food were absolutely great. I will definitely return.
   

   Earls Kitchen + Bar - Legacy WestResponded 7 days ago

   Hi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide a great dining experience for our guests at Earls Kitchen + Bar - Legacy West. We're looking forward to your return visit. Thanks again for choosing us!
   

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6. I

   Isaac

   Baltimore

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Very friendly staff! Alexis was a wonderful server, and treated us with the best hospitality. The managers also showed us a great experience, when handling an order error. Always a lovely time when I go and bring friends and family.
   

   Earls Kitchen + Bar - Legacy WestResponded 7 days ago

   Thank you so much for taking the time to leave us this review! We will pass the kind words on to Alexis and look forward to hosting you in the near future!
   

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7. W

   William

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined on 12 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Earls is always delicious. Steak and Sushi is amazing. The new Sticky Ribs are to die for but definitely have to be eaten with a fork and knife. Will continue to go back.
   

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8. R

   Robert

   Dallas

   1 review

   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow and forgettable. It was almost as if we were invisible and not there. The food was acceptable and the presentation was great. Service was so bad they comped desert. Clearly I could not recommend unless one has plenty of time and is willing to wait for either service or food. There are too many other establishments who would appreciate the business rather than Earl’s who could care less if you are there. Definitely not a recommendation.
   

   Earls Kitchen + Bar - Legacy WestResponded on 11 November 2024

   Thanks for the Feedback. We're sorry to hear that you didn't have the experience you were hoping for, especially regarding our service. We strive to provide a warm welcome and top-notch service, and we regret that we fell short in this instance. We also take pride in our food presentation and it's disappointing to hear it was just average. We'll take your feedback into consideration as we continually work to improve. We hope you'll give Earls Kitchen + Bar - Legacy West another chance in the future, I would love to further connect with you over the matter. Please feel free to reach me at kakki.brown@earls.ca
   

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9. S

   Sabrina

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our server was excellent and really made the experience worthwhile, even though I was disappointed with the food. I was expecting the same as I have had before, but it was not.
   

   Earls Kitchen + Bar - Legacy WestResponded on 11 November 2024

   Hey Sabrina, Thank you for taking the time to share your experience at Earls Kitchen + Bar - Legacy West. We're glad to hear that our server made your visit worthwhile. However, we're sorry to hear that our food didn't meet your expectations. We strive to provide a unique and delicious experience for all our guests, and we regret that we fell short this time. We appreciate your feedback and will use it to improve our offerings and service. We hope to have the opportunity to serve you again and exceed your expectations. Best, The Management Team
   

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10. S

    Shane

    Dallas

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious! Everytime we go it is delicious. Today we had crabcakes and a new appetizer, dumplings. Both of which were spectacular.
    

    Earls Kitchen + Bar - Legacy WestResponded on 10 November 2024

    Thanks for the feedback, ShaneE We're thrilled to hear that you enjoyed our crabcakes and dumplings. It's always a pleasure to serve you at Earls Kitchen + Bar - Legacy West! Your kind words mean a lot to us and we're grateful for your support. We can't wait to welcome you back for more delicious meals in the near future. Best, The Management Team
    

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