Earls Kitchen + Bar - Southcentre

Review summary

1. J

   JULIA

   VIP

   Calgary

   75 reviews

   5.0

   75 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very nice meal. We had the steak frites and a glass of wine each. Good value - happy hour prices. The steak was perfectly cooked and had a nice horseradish dip on the side. Crispy fries and a tasty salad. Pleasant red wine. Great service from our lovely server.
   

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2. P

   Pi

   Calgary

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   South centre Earls has the best set-up. Food was great and service was good.
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Pi, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
   

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3. S

   Sean

   VIP

   Calgary

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Went for Valentine’s Day with my wife, overall it was good - food was typical Earl’s, our server was very good. Two things we really didn’t like, the first one is the pony wall between the two person tables has small screens and a lamp are all that separate you from the other table. The other people are essentially sitting with you. I know it was Valentines Day and maybe they were trying to flip the table but before we had finished our main course, the desserts were thrown onto the small table it made the end of the meal awkward
   

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4. G

   Glenda

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The servings r good and plentiful. The atmosphere is great. This restaurant accommodates different types of people
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Glenda, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
   

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5. J

   Jill

   VIP

   Calgary

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I booked the Valentine's Day experience, and it was absolutely magnifique! From the scrumptious three-course meal to the exceptional service, Earls Southcentre made our date night truly special. A perfect evening from start to finish!❤️
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Jill, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
   

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6. J

   Jesse

   Calgary

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a most enjoyable evening. Staff was friendly and food was amazing
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Jesse, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
   

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7. J

   Jan

   Calgary

   11 reviews

   3.0

   11 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I booked Valentines Day on January 21 asked for table 142 (our favorite table). but even after reserving three weeks ahead we did not get this request. we usually order the stir fry noodle dish that is suppose to come with chicken. However the dish has gone down hill, with very little chicken, very sparse so we added shrimp. We got five little shrimp's added. So we have tons and tons of noodles with very little protein. and even though I made reservations the customers coming in with no reservations were seated before us. and we got a different table so can't say because of that.
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Jan, Thank you for taking the time to review your last visit to our location. I am truly sorry to hear that your recent experience did not meet the high standard of service we strive to provide. Your feedback is extremely important to us, and we will be addressing this with our team to ensure moments like this do not occur again. Please reach out to me at marina.manna@earls.ca to discuss this further. I look forward to hearing from you, Marina Manna Guest Experience Manager
   

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8. L

   Laurelle

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was not the standard I know. Service was average.
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Laurelle, Thank you for taking the time to review your experience. This is certainly not our standard, and I apologize for the inconveniences you encountered. I will pass along this information to our culinary marketing team, as we are continuously striving to enhance our food quality. Additionally, I have shared your feedback with my Head Chef. Your input is highly valued, and if you would like to provide further details about your experience, please feel free to reach me directly at marina.manna@earls.ca. Marina Manna Guest Experience Manager
   

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9. R

   Robert

   VIP

   Calgary

   13 reviews

   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good ,oysters bit on the small side but good. Service was excellent Kirsten was very attentive and not hurried. Atmosphere is very nice music nicely subdued so you were not trying to compete with it.
   

   Earls Kitchen + Bar - SouthcentreResponded 1 day ago

   Hi Robert, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
   

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10. C

    Cynthia

    Calgary

    8 reviews

    5.0

    8 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our Family Day weekend/Valentine’s family lunch was terrific - our waiter Colin was super friendly, knowledgeable and efficient. I hadn’t been back to Earl’s for a longtime & the Cajun Chicken Caesar Salad was still fantastic!
    

    Earls Kitchen + Bar - SouthcentreResponded 1 day ago

    Hi Cynthia, Thank you for taking the time to review your experience. We look forward to hosting you again soon! Marina Manna Guest Experience Manager marina.manna@earls.ca
    

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