Eataly - Don Mills

Eataly - Don Mills reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Robin

   Toronto1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I've been here four times, never once has the pasta been actually good (never cooked al dente, usually lukewarm by the time it arrives, sauce never flavourful). Had the bolognese twice and the meat sauce is hard. Just really disappointing. The tiramusi pancakes were gluey and undercooked. Pizza is decent though. Service is good enough but not amazing. They do leave you alone but it's to the point of being unattentive and trying to get their attention (this is when it's not super busy). Host/hostess never friendly, they act like they're doing a favour bringing you to your seat. It's a weird vibe.
   

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2. P

   Peter

   Toronto1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We all enjoyed delicious pizzas, pasta,salad as usual And services were excellent too. For sure we will be back again. 👍
   

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3. m

   marcia

   Toronto2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the food and the service. Because we had a small table to ourselves in the back room, it was quiet which older people really appreciate.
   

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4. C

   Carolyn

   Toronto1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Mediocre at best. Poor value for what you get. Service was slow (45 minutes wait for first course) on a Monday for lunch.
   

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5. OT

   OpenTable Diner

   New York City2 reviews

   4.0

   Dined on 25 May 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Having been to many Eataly locations worldwide, very happy to see one at Shops. Overall good experience but frustrating that you cannot get a latte with alternative milk when seated in the restaurant but in the bar/quick serve section it is readily available. Also feel that the artichoke plate was incredibly small.
   

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6. R

   Rami

   Toronto7 reviews

   2.0

   Dined on 24 May 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Speghetti and potato was barely cooked. Not what I was expecting.
   

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7. A

   Alexandra

   Toronto2 reviews

   1.0

   Dined on 21 May 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   We will not return. To start with, the wine glass had lip stick stains on it. Server notified and wondered how that was missed. The menu was not extensive, limited options. Long story short, the pizza that was ordered had hair on it. Eataly extended a courtesy and did not charge us for it. Very disappointed.
   

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8. C

   Catherine VIP

   Toronto4 reviews

   5.0

   Dined on 19 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience... very fresh and high quality!
   

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9. m

   melissa

   Toronto9 reviews

   3.0

   Dined on 18 May 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   First time at Eataly, and I really think it’s overhyped 😭 We ordered the Bruschetta, Ravioli, and Alfredo. Bruschetta had way too much cheese. It was so dense, and needed more pork on it. I also would’ve appreciated a heads up from the server, that this bruschetta wasn’t a tomato one. Yes it’s on the menu, but at a restaurant of this scale, I expected it (Cibo lets everyone know when they order a Margarita Pizza, the differences). The ravioli was mid. I wouldn’t order it again. Also first time having peas in my ravioli, not a fan haha. But that’s not on the restaurant, just my taste! Alfredo was good. But way overpriced for the portion… and realistically what it is haha. We also ordered two glasses of the Pinot. That was fantastic! Crisp and chilled perfectly. The service was great. Everyone was attentive and kind. Only flag is maybe being a bit more knowledgeable on the menu, and when to bring things up would elevate the experience more.
   

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10. K

    Knar

    Toronto1 review

    4.0

    Dined on 18 May 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    The food was not enough and expensive. My son asked for more pasta and I had to pay more for it.
    

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