Eataly Ristorante - Sherway Gardens

Review summary

1. A

   ANGIE

   VIP

   Toronto

   7 reviews

   2.0

   7 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   The server was not the greatest we found our food took over 35 Minutes When I ordered food she seemed to tell me oh that’s a lot of cheese you have ordered Everything overall was not great Our dinner once it did finally come was cold
   

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2. A

   Andrea

   Toronto

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was very disappointing, over priced, and after several mediocre visits this year, this will be our last.
   

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3. A

   Ann

   VIP

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional as always. From the hosts welcoming us to the table, attentive service team to the dellocious meal made with the best ingredients Eately is known for … fantastic evening / holiday celebration. Thank you! Ann :)
   

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4. A

   ANGIE

   VIP

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Luca are server was amazing He was super personable
   

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5. M

   Milton

   Toronto

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   The noise level was too high. The lasagna tasted good, but too much noodle, not enough meat. I've had better elsewhere. The service was very good.
   

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6. OT

   OpenTable Diner

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Unfortunately, our much anticipated meal at Eataly turned out to be a dud. Firstly, there was a long wait on our reservation after check in, once inside we learned of a half occupied restaurant. Our waiter appeared right away for water , and appropriately timed his revisit to the table few minutes later for our complete order. We waited an appropriate amount of time for our 2 pasta dishes to come out , however our children’s pizza and calzone order arrived 20 full minutes later. The waiter arrived with the pizza & calzone, remarking that those orders had already been comped. No fault to the waiter, he appeared to be doing the best he could within the circumstance. The food taste , pasta parmigiana 7/10, lasagna 8/10 , pizza 5/10 ( very undercooked, drippy dough) , calzone 7/10. The decor / general ambiance of the restaurant is spacious, clean and upscale. It was a minimally acceptable experience , propped up by a waiter who was switched on to the deficiencies of the restaurant. Score 6/10 .. we won’t be rushing back.
   

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7. E

   Emmanuel

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. We got lucky we got a bi-lingual personnel and that helped a lot with family visiting outside Canada that speak minimum english.
   

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8. S

   Shawn

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Host amazing. Service from the waiter was poor. Asked for extra sauce on the pasta and was told “ill try.. we are a very strict restaurant the chef may not like that”… another family member asked for chicken on their pasta “we are an authentic italian restaurant”. We were all put off by his replies. I ordered my regular seafood pasta and the waiter was going around and adding cheese to our plates. He did not ask me if I wanted cheese on my plate but he started grating cheese on top and I had to tell him to stop.
   

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9. M

   Marc

   Kansas City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and beautiful ambiance. Excellent for a large group of 7
   

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10. K

    Kirsten

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    As is always the case with over-hyped restaurants, this wasn't anything amazing. Christmas Feast had three option and the fish wasn't available. When the mini menu becomes way smaller, there isn't much option. The mocktails also weren't available. It just wasn't worth the value for us.
    

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