Eddie Merlot's Prime Aged Beef & Seafood - Warrenville

Review summary

1. M

   Melany

   Minneapolis

   1 review

   vip
   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Unfortunately this turned out to be a poor meal overall. The steaks were good but we did not like the lobster mashed potatoes and Mac n cheese. The service was very slow. Not worth the money.
   

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2. G

   Gary

   Chicago

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Honestly the quality of the food would we be better at Texas Roadhouse. I was very unimpressed as were our friends I got the ribeye wow it came out looking like a frisbee We ordered meatball appetizer I might as well have went to McDonalds quality wise. Will not go back
   

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3. C

   Crystal

   Chicago

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   We went here for lunch to celebrate our anniversary. We arrived shortly after they opened and were the first table seated. Since it was our first time here, we tried many items. Appetizers: calamari and sweet and spicy shrimp. We both ordered Caesar salads, crab and corn bisques with the lunch special of Steak Frites. Finished with crème brûlée for the dessert. Service was incredibly slow. At one point the server apologized for the food wait times, explaining there was only one chef in the kitchen. However, at that time there was only one other table of 5 seated in the whole restaurant. And even with a short-staffed kitchen, that shouldn’t impact filling drinks. Our server repeatedly forgot or took a long time to refill my soft-drink. As for the food: the appetizers had good flavor. However the breading was heavy on both the shrimp and calamari. The salad was fine. The soup had a good flavor as well, but it was mission impossible to find crab in the bisque. As for the main entrees, the ribeye steak was severely under seasoned. They sliced the steak for you, and whenever you served exposed meat like—there should always be finishing salt. It was very bland. The crème brûlée, however, was very good. Overall, I would not recommend. The place was beautiful inside but with slow service and mediocre food, I was not impressed.
   

   Eddie Merlot's Prime Aged Beef & Seafood - WarrenvilleResponded 3 days ago

   Thanks for the feedback. We're sorry to hear about your experience. We strive to provide excellent food and service at Eddie Merlot's Prime Aged Beef & Seafood - Warrenville, and we apologize if we fell short during your visit. We're glad you enjoyed our calamari and Steak Frites, and that you found our crab and corn bisque to your liking. We also appreciate your feedback on the ribeye steak and breading. We'll take your comments into consideration as we continue to improve our service and food quality. We hope you'll give us another chance to impress you in the future.
   

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4. G

   Gerry

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want to be extra pampered, go to Eddie Merlot's, Warrenville. Every bit of indulgence from the shrimp cocktails thru filets cooked to perfection with sides of sautéed mushrooms and mashed potatoes and lobster plus drinks. Then top it off with their chocolate cake that's out of this world to finish off two birthday celebrations! The added plus was Phillipe was our waiter and wait on the four of us he did with outstanding care and information. We will definitely go back and soon-that's if our waistlines can handle it. AND we hope Phillipe will take care of us again. BTW--the beautiful decor is stunning and a breath of elegance to satisfy a wonderful change from stsrk and sterile.
   

   Eddie Merlot's Prime Aged Beef & Seafood - WarrenvilleResponded 7 days ago

   Thanks for the review, Gerry! We're thrilled to hear that you enjoyed your experience at Eddie Merlot's, Warrenville. It's wonderful to know that our shrimp cocktails, aged beef & seafood filets, sautéed mushrooms, and mashed potatoes were to your liking. We're also glad you enjoyed our chocolate cake for your birthday celebrations! We're glad your birthday celebrations were memorable. We look forward to serving you again soon. Thanks again for your kind words!
   

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5. S

   Sharon

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy getting bar bites, salad or soup with them & a glass of wine in the bar! Staff is very personable & food dekucious. Love their cozy chairs in the bar room too, as they are so comfortable! Atmosphere is excellent!
   

   Eddie Merlot's Prime Aged Beef & Seafood - WarrenvilleResponded 7 days ago

   Thank you for your wonderful review! We're thrilled to hear that you always enjoy our bar bites, salads, soup, and wine in our bar. It's great to know that our staff made your dining experience enjoyable. Your kind words mean a lot to us. We look forward to welcoming you back to Eddie Merlot's - Warrenville soon.
   

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6. S

   Sue

   Chicago

   5 reviews

   vip
   4.0

   5 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sarah was outstanding. Didn’t rush us, shared great information about food, wine and bourbon. Five stars
   

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7. M

   Mary Ann

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed everything about our dinner! Frank was our great waiter. He was very attentive & friendly.
   

   Eddie Merlot's Prime Aged Beef & Seafood - WarrenvilleResponded on 8 December 2024

   Thanks for visiting us! We're thrilled to hear that you enjoyed everything about your dinner at Eddie Merlot's. Our team is always ready to provide attentive and friendly service, and we're glad we could make your experience memorable. We look forward to welcoming you back soon.
   

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8. R

   Randi

   Chicago

   55 reviews

   vip
   5.0

   55 reviews

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a must stop for lunch only offered in the month of December for the holidays.Had a really nice variety of options to choose from. Great quality food for reasonable prices.
   

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9. A

   Asia

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Frank and the entire staff were sooo nice to my family! He was very accommodating and patient; we’ll definitely be back.
   

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10. C

    Candi

    Chicago

    28 reviews

    vip
    3.0

    28 reviews

    Dined on 1 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    I ordered a New York strip. It was as salty and grizzly as if I bought it at a cheap grocery store. It was a very thin cut. My salad was great and my husband‘s sea bass was also very good. The fire alarms went off while you were eating. None of us had to go running out, but the fire department did walk in and out, alarm was ringing nothing was said to any of us in the restaurant about sorry for the noise, sorry for the disruption sorry for the fire department running through your dinner. I would’ve thought they would’ve offered a drink offered a dessert offered an apology.
    

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