Edge Rooftop Bar

Review summary

1. C

   Cara

   VIP

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   Food was okay, service was great. The biggest issue were the kids running around. How is that a kid friendly environment? I think it should be adults only as we are on a Rooftop bar and it is suggested that it is an adults only environment but there were so many kids running around and yelling and ruining the experience of a fun night out.
   

   Edge Rooftop BarResponded 3 days ago

   Dear Cara, thank you for your feedback. Here at Edge we certainly strive to provide the highest level of service in a luxury setting and I apologize that we did not exceed your expectations and did not have an enjoyable festive experience. We appreciate your comments and feedback regarding the atmosphere. I hope you give us another try the next time you are in downtown. Sincerely, Edge Rooftop
   

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2. G

   Gwen

   San Antonio

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Ambience was good. The snowfall only last 15 seconds every hour and could go longer or ever 30mins. We notified them we were running late due to all the traffic from the UT playoff game and we honestly we informed all reservation were 5,7,9pm. However at 730p another party was in our paid reserved area making us more behind but right at 850p they asked us to leave for the next 9pm reservation who had arrived. Maybe it's not a big deal to some but we missed the full value due to traffic and then other group running over but they didn't let us run over to accommodate timing. Overall great wait staff, and beautiful setting.
   

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3. D

   Daniel

   Austin

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my second time at the event. The snow, the drinks, the singer (she was amazing and very festive). Our waiter/server was the absolute best. The cold air added to the ambiance and even the blankets made this a seasonal favorite. Five stars!
   

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4. K

   Karla

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a very cute place to go for date night or hangout for a drink with a view. The hot chocolate was adorable and good. The lights were everything.
   

   Edge Rooftop BarResponded 7 days ago

   Thank you for the 5-Star review, Karla. We’re so glad you enjoyed our beautiful "Snow Much Fun" experience. Please come back and see us soon the next time you are in the downtown area. – Edge Rooftop
   

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5. A

   Audrey

   Austin

   1 review

   2.0

   1 review

   Dined on 19 December 2024

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful place, food was ok. But really disappointed to be lied about parking being free. It said on the reservation that the parking was free, but when we tried to leave and scanned the validated parking QR from the host stand, we couldn't leave. We asked for help and were informed then, that the parking wasn't free just had a discount... Please update the information with the correct parking policy.
   

   Edge Rooftop BarResponded 6 days ago

   Thank you for joining us for Snow Much Fun Audrey! I am sorry for the misleading information about the parking at the hotel. We did an audit of the booking process after receiving your review. Opentable let's our guests know that there is parking "for a fee" which is very close to "for free". I certainly see where the confusion was as this could be misleading and I apologize for the miscommunication. I hope that this experience has not dissuaded you from joining us again in the future. I hope to see you again soon! - Andy Lewis, Restaurant General Manager
   

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6. K

   Kirtan

   Austin

   1 review

   4.0

   1 review

   Dined on 18 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Pretty fun little pricy but expected I liked the hot coco
   

   Edge Rooftop BarResponded on 18 December 2024

   Kirtan, thank you for the positive review and appreciate your feedback. We look forward to seeing you again soon. Sincerely, Edge Rooftop
   

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7. C

   Crystal

   Austin

   1 review

   2.0

   1 review

   Dined on 18 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   We booked the fireside table. We were sat at a high table near a fire, only one of us could be near the fire as they had 2 tables smashed together at the fire pit. The tables were so close we could hear every word of the other table’s conversation. We expected a romantic evening and got a neighbors conversation about a marriage on the rocks and then came in a man hitting on 2 married woman pleading his case as to why they should keep him in mind if things don’t go well in their marriages. And one of us stuck out in the cold away from the fire we paid for.
   

   Edge Rooftop BarResponded 7 days ago

   Dear Crystal, thank you for your feedback. Here at Edge we certainly strive to provide the highest level of service in a luxury setting and I apologize that we did not exceed your expectations and did not have an enjoyable festive experience that we were striving to provide for you and your guest. Thank you for your comments and feedback. I hope you give us another try the next time you are in the downtown area. Sincerely, Edge Rooftop
   

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8. R

   Rahul

   Austin

   1 review

   5.0

   1 review

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently had the pleasure of visiting Edge Rooftop Bar, and it was an incredible experience! The views from the rooftop are absolutely stunning, offering a perfect backdrop for a relaxing evening. The ambiance is modern and inviting, making it an ideal spot for both casual outings and special occasions. The staff was attentive and friendly, ensuring we felt welcome throughout our visit. The drinks were expertly crafted, and the menu had a great selection of options to suit all tastes. The food was equally impressive – fresh, flavorful, and beautifully presented. I highly recommend Edge Rooftop Bar to anyone looking for a memorable rooftop experience. I’ll definitely be returning soon!
   

   Edge Rooftop BarResponded on 18 December 2024

   Thank you for the 5-Star review, Rahul! We’re so glad you enjoyed our beautiful atmosphere and thank you for the wonderful comments. Please come back and see us soon the next time you are in the downtown area. – Edge Rooftop
   

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9. H

   Helen

   Austin

   1 review

   4.0

   1 review

   Dined on 17 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Small menu for a snack but if your drinking a few it's a good place too relax breath fresh air. Great service &ok appetizers ok drinks
   

   Edge Rooftop BarResponded on 18 December 2024

   Dear Helen, thank you for the positive review and appreciate your feedback. Sincerely, Edge Rooftop
   

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10. S

    Senua

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on 16 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A 5 star experience from start to finish. Beautiful view, great drinks, the energy is just right. Caroline was a fantastic server. 10/10, would recommend.
    

    Edge Rooftop BarResponded on 18 December 2024

    Senua, thank for your 5 STAR review for your recent visit and the kind remarks regarding Caroline. So glad you were able to enjoy our festive atmosphere. Hope to see you again soon. - Edge Rooftop
    

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