Eight4Nine

Review summary

1. P

   Peter-Hendry

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a wonderful experience at Eight4Nine. Great ambiance, a place where you can be yourself and enjoy the amazing food at your leisure and at your own pace. Amazing staff, very attentive and they all seem to be able to read your mind! Overall, I’d recommend this establishment to anyone and everyone who is looking for an amazing culinary experience and a comfortable atmosphere, all rolled into one delicious package named Eight4Nine.
   

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2. E

   Eve

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The appetizer and entree were not hot enough, but were delicious. Server was not attentive and was hard to find.
   

   Eight4NineResponded today

   Thank you for sharing your feedback with us. While we're glad to hear you found the appetizer and entrée delicious, we’re truly sorry to learn that the temperature of the food and the level of service did not meet your expectations. Providing exceptional service and perfectly prepared dishes is very important to us, and we apologize for falling short during your visit. We appreciate your comments and will address these concerns with our team to ensure improvements are made. We hope you'll give us another opportunity to provide you with the high-quality experience we’re known for at Eight4Nine. Willie
   

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3. A

   Allison

   Denver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I chose this place for my 50th birthday and we loved it!! The ambiance, the decor, everyone was amazing and the food was fabulous!! A favorite restaurant in Palm Springs!! Will definitely recommend and be back again and again!!
   

   Eight4NineResponded today

   Thank you so much for celebrating your 50th birthday with us! We're honored you chose Eight4Nine for such a special occasion. It’s wonderful to hear you loved the ambiance, décor, and, most importantly, the food! We’re thrilled to be one of your favorites in Palm Springs and truly appreciate your kind words and recommendations. We can’t wait to welcome you back again and again for more memorable moments! Willie
   

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4. OT

   OpenTable Diner

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent wait staff, food, atmosphere, a wonderful evening.
   

   Eight4NineResponded 2 days ago

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed our wait staff, food, and atmosphere. Providing a memorable dining experience is what we strive for, and we're so glad we could make your evening special. We look forward to welcoming you back to EIGHT4NINE again soon! Willie
   

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5. S

   Stephanie

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great experience! Loved the atmosphere and food. Would recommend
   

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   Eight4NineResponded 2 days ago

   Thank you for your kind words and recommendation! We're delighted to hear you enjoyed the atmosphere and food at EIGHT4NINE. We hope to see you again soon for another great experience! Willie
   

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6. S

   Scott

   VIP

   Palm Springs

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First of all , thank you to the amazing employees that make 849 so special, specifically Ruby. She is great. 849 is one of our regular spots. Love the GF, vegan/vegetarian dishes and non alcoholic options. (I do miss the cauliflower dish. Sorry… the cabbage just doesn’t work for me) Love you guys and thank you.
   

   Eight4NineResponded 2 days ago

   Thank you so much for your heartfelt review and for being such a loyal guest at EIGHT4NINE! We’re thrilled to hear that Ruby made your experience extra special—she truly is a gem on our team. We’re glad you enjoy our GF, vegan/vegetarian dishes, and non-alcoholic options; your feedback inspires us to keep creating inclusive and delicious offerings. We hear you about the cauliflower dish and appreciate your honesty. Your feedback is invaluable, and we’ll be sure to share it with the team. Thank you for your continued support, and we can’t wait to welcome you back again soon. Willie
   

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7. N

   Nevart

   VIP

   Greater Boston

   64 reviews

   2.0

   64 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Generally speaking, as so many feel the need to criticize everything all the time, my raison d'être is to share positive feedback whenever possible. Unfortunately, I simply can’t do so for Eight4Nine. This was truly the worst meal I’ve ever experienced and dining out is one of my favorite things to do. To add insult to injury, it was my birthday as well as that of two of my dining companions so it was extra disappointing. The ambiance was not my taste but it was of a style. I found the odd black tarps (or whatever they were) on the ceiling particularly strange. Why not just do a tasteful dropped ceiling or paint it? The heavy chairs on the raw concrete floor made an awful sound and noise travels much too easily in the space. Plus, we could hear everyone’s conversations at volume. The restaurant is quite loud – not in a hip cool way. Cocktails: four of the five of us ordered cocktails (one beer) only one cocktail was drinkable. One guest has worked in catering and at restaurants for decades and eventually collaborated with the bartender to try produce balanced palatable drinks. We had one drink each – a couple of us didn’t finish. Food: the soups seemed fine as was the tuna poke (which would benefit from seasoning but the tuna was fresh). One duck entree was overcooked within an inch of its life. The other was medium well at best. The duck sides were delicious, especially the spinach. The lobster bucatini was fine but nothing special (the pasta was absolutely overcooked) and the tomahawk pork chop looked quite good. The bolognese was truly repulsive. The sauce had a really really odd awful burnt flavor, of course, the pasta was overcooked. The desserts were okay. Mocha cake, meh, s’mores fine but nothing special or memorable, and the flourless mouse cake was quite tasty. Service: our waiter tried hard and seemed embarrassed. He took a few things off the bill. We never saw a manager or anyone. The poor waiter had to deal with so much wrong.
   

   Eight4NineResponded 4 days ago

   Thank you for sharing your feedback, and please accept my sincerest apologies for your disappointing experience, especially on such a special occasion as your birthday. I’m truly surprised to hear about this, as we are fortunate to receive many positive reviews about our food, service, and ambiance. Your comments about the cocktails, dishes, and overall atmosphere are invaluable, and I will be addressing these concerns with our team immediately. I’m also very sorry that a manager did not check in with you during your visit, as guest satisfaction is our top priority. We appreciate your feedback and would love the opportunity to make things right. Thank you again for letting us know. Willie
   

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8. JG

   JonG

   Philadelphia

   50 reviews

   5.0

   50 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, amazing service, incredible ambiance. Wish we had more time in PS to try it again. Sat inside, but outdoor seating and bar looks fun as well.
   

   Eight4NineResponded 4 days ago

   Thank you for your wonderful review! We're thrilled you enjoyed the delicious food, amazing service, and incredible ambiance. It’s great to hear you had a fantastic time inside, and we hope you'll get the chance to try our outdoor seating and bar on your next visit. We look forward to welcoming you back to Palm Springs soon! Willie
   

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9. S

   Sam

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing food! All the plates were in point and probably one of the best breakfast in a while
   

   Eight4NineResponded 7 days ago

   Thank you for your fantastic review! We’re delighted to hear that you enjoyed your breakfast with us and that all the plates hit the mark. It’s truly rewarding to know we could provide one of the best breakfast experiences you’ve had in a while! We hope to see you again soon for another memorable meal—whether it’s breakfast, lunch, or dinner! Willie
   

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10. N

    Nathan

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on 14 December 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3

    Highly rated restaurant online with thousands of reviews certainly pulled us two vacationers in for a meal. We booked this before getting to Palm Springs as we did not want to wing it. We were definitely not sold on the decor, but might be the style of the area we thought. The menu looked doable in terms of finding something interesting and at a decent price. We showed up to a very busy place on a Friday night with great service. The drinks we ordered were good, but most of what we ordered for food was subpar for this caliber of a restaurant. We kept second guessing ourselves. The Ahi Tuna Poke was a delight to start things off, but then our mains and the dessert were not just overpriced for what we received, but bad. The filet mignon was overcooked for a medium rare ask, the sauce covered up the meat for the most part - this seemed more like a beef tenderloin cut and not actually Filet Mignon. The Smoked Nicoise Salad was better, but it was really just a hodge podge of cold and undercooked vegetables on a plate, the smoked fish was pretty decent. The 849 Caramel Macchiato Cake took us to an even lower level of satisfaction as we were excited to cap the night on a sweet note, but it fell short. The cake was very dry, to much icing and not a real distinct flavor - we ended up leaving over half of it. I hope that this restaurant simply caters to the local taste, but I am sure glad I don't live in PSP if that is the case!
    

    Eight4NineResponded today

    Thank you for your feedback. We’re truly sorry your experience didn’t meet expectations. We’re very surprised, as we typically receive 5-star reviews and pride ourselves on exceptional food and service. It sounds like this may have been an isolated incident, and we sincerely apologize. We’re glad you enjoyed the Ahi Tuna Poke and drinks but regret the mains and dessert fell short. Your concerns are being shared with our culinary team for review. We value your feedback and would love the chance to welcome you back for the experience we’re known for. Thank you again for sharing your thoughts! Willie
    

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