El Cerdo Maidenhead

Review summary

1. s

   sophie

   Berkshire

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Daria and Memo were the best! Amazing service, food great as always, we will be back
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Sophie, We are thrilled to receive your positive review of our restaurant, and we're particularly pleased to hear about the exceptional service from our waitress, Daria and Memo. Providing outstanding service is at the heart of what we do, and your feedback reaffirms our commitment to delivering memorable dining experiences. Thank you for dining with us, and we look forward to serving you again soon! El Cerdo Team
   

   Is this helpful?

   Report
2. T

   Toby

   Berkshire

   3 reviews

   1.0

   3 reviews

   Dined on 15 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Atrocious. Only one dish arrived, the rest of our order didn't get out through to the kitchen, but still ended up on the bill Ambience is great if you like watching other people get served delicious food, hearing excuses about why you're not getting any, then having to leave hungry - we had 90 minutes leeway from arrival to going to the cinema, but still ended up with cinema nachos, which were much more enjoyable Never again, much better options locally. They even had the cheek to put service on the bill, which we had to keep sending back because the non existent items were on it
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Toby, Thank you for choosing to dine with us again, we truly appreciate your repeat custom. We are sorry to hear, however, that we did not meet your expectations on this occasion. We have spoken to the team from the evening, and we understand there were issues during this service, which we would like to apologise for. Your feedback, and these issues, have been passed on to the Area Manager, who will address and remedy this with the team. We also understand that he has contacted you directly to resolve this issue, and we look forward to welcoming you back on this coming Friday, for a much better experience that is representative of El Cerdo. El Cerdo Team
   

   Is this helpful?

   Report
3. p

   paul

   London

   5 reviews

   5.0

   5 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service in a top notch restaurant
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Paul, Thank you so much for your positive review of our restaurant! We truly appreciate your kind words and are thrilled that you had a great dining experience with us. We look forward to welcoming you back soon! El Cerdo Team
   

   Is this helpful?

   Report
4. G

   Gregory

   Buckinghamshire

   3 reviews

   4.0

   3 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Everything was good until we were rushed off our table after spending £50 per head!
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Gregory, Thank you for choosing to visit us recently! We apologise that you felt rushed off your table; our booking system allows two hours per table from the booking time, which is standard for the industry. Unfortunately, you arrived late for your booking, meaning you had around ten minutes less than the allocated time; we understand that these things happen and are often flexible, however we do still need to ensure we are running on time for guests who have booked the table after this two hour slot. Of course, you are always welcome to join us at the bar and continue your evening with us. If you plan on booking a table in the future, we would advise booking from 7:30pm onwards, as you'll be allocated the table for the rest of the evening. We hope to see you again soon, El Cerdo Team
   

   Is this helpful?

   Report
5. c

   caroline

   Berkshire

   4 reviews

   4.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely, buzzy restaurant with high quality tapas and nice selection of Spanish wines. Would definitely visit again as the food was delicious
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Caroline, We’re overjoyed to read your fantastic review about our restaurant, especially your comment about our Spanish wines and delicious cuisine. It’s our mission to bring the true flavours of Spain to our guests, and your kind words motivate us to continue doing just that. Thank you for dining with us, and we can’t wait to welcome you back for another delicious Spanish experience soon! El Cerdo Team
   

   Is this helpful?

   Report
6. V

   Vikki

   New York City

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is sooo good! Staff were very friendly and attentive. The live singer was perfect, good volume so you could hear the song while also having a conversation at dinner, will be back’
   

   El Cerdo MaidenheadResponded 2 days ago

   Hi Vikki, Thank you for visiting us recently! Your recent review has brightened our day, especially your kind words about our food and service. We’re thrilled to hear that you had a wonderful experience at our restaurant, especially with The Gypsy Kings Singer performing, and we will be sure to pass on your appreciation to our hardworking team. We can’t wait to welcome you back for another exceptional dining experience soon! El Cerdo Team
   

   Is this helpful?

   Report
7. S

   Sarah

   London

   3 reviews

   4.0

   3 reviews

   Dined on 1 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent, as was the entertainment. Just a shame it was a bit too loud for having a conversation with everyone on the table.
   

   El Cerdo MaidenheadResponded 3 days ago

   Hi Sarah, Thank you for visiting us recently, we're glad to hear that you enjoyed our food and service. Thank you also for your feedback on the volume of our live music from the Gypsy Kings Singer; we're sorry to hear you felt it was too loud. We've passed this on to our Area Manager who will be able to look into this for future live music nights. If you're ever in again when we have live music, and find it is too loud to allow for conversation, please don't hesitate to raise this with your server, and we'll do what we can to rectify this on the day. We hope to see you again soon! El Cerdo Team
   

   Is this helpful?

   Report
8. M

   Matthew

   Berkshire

   3 reviews

   5.0

   3 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was very good and 6 dishes were more than enough for me and my partner. The 3 dishes deal was very good and the desert was excellent.
   

   Is this helpful?

   Report
9. A

   Anna

   London

   4 reviews

   5.0

   4 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place with tasty food and good service! Highly recommend
   

   Is this helpful?

   Report
10. h

    harriet

    London

    1 review

    5.0

    1 review

    Dined on 18 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The staff were outstanding. I went to El Cerdo for the first time and the team went above and beyond to ensure we understood the menu, which dishes they recommended etc. They were also amazing with allergies and very accommodating. Had the best time and will definitely be coming back.
    

    El Cerdo MaidenheadResponded on 22 October 2024

    Hi Harriet, We are incredibly grateful for your glowing review of our restaurant. Your kind words and positive feedback about our service team mean the world to us and motivate us to keep delivering exceptional dining experiences. We can’t wait to welcome you back soon for another delightful meal! El Cerdo Team
    

    Is this helpful?

    Report