El Puro Cuban Restaurant

Review summary

1. F

   Frank

   Unspecified

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Puro Cubano Restaurant is a great place for any occasion diner, date night or just for drinks. The staff is amazing and the food left is speechless. The cherry on top would have been the live music however they didn’t start til 8 pm, the website says from 6-10:00pm, bummer, maybe I miss read…Anyhow, we will be back and give it another try…
   

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2. T

   Tara

   VIP

   Charlotte

   8 reviews

   1.0

   8 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience and won’t be back. We were seated by the hostess who had a terrible attitude. After waiting 15 minutes, with no one coming to our table, we left. Totally ignored. I told the hostess on the way out that we are leaving - no one came to our table and she said ok and smiled. There are so many restaurants in town, no reason for this. Went to eat at the bar at Peppervine and had an amazing meal. I want to say the manager of El Puro did call to apologize and try to make amends, which was professional, but we will not be back.
   

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3. C

   Christina

   VIP

   Charlotte

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We didn’t expect the live Cuban band Friday night but they were great. Unfortunately they put us at a table by the stage and in front of the speaker and the volume made it very diff to talk with our friends. The food and cocktails were excellent. We will definitely go back but will request a table further away next time.
   

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4. S

   Sophia

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, service was great. We definitely plan on returning.
   

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5. A

   Avel

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great music . Food was also good . Drinks were good
   

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6. J

   Joana

   Greater Boston

   3 reviews

   4.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was spectacular, the only issue was service. I think the waitress had too many tables she barely checked on us. I’ll definitely come back for the food.
   

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7. E

   Elizabeth

   Unspecified

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not too much menu options that day but other than that everything was great Amazing music and service
   

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8. C

   Carlos

   Unspecified

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy muy buena la atención y atentos en todo momento, son los mejor la verdad, quedamos muy contentos
   

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9. S

   Safuwra

   Charlotte

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I looooove it everything was so good service everything!!
   

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10. V

    Vanessa

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 15 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    True Cuban food, tastes like my grandma and grandpa where in the kitchen cooking my favorite dishes.
    

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