El Torito - West Covina

Review summary

1. G

   Gilbert

   Las Vegas

   32 reviews

   5.0

   32 reviews

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered the grilled chicken fajita salad and it was delicious. Enough for the two of us. Server was really nice. People next to us were loud because of a game but left after awhile.
   

   El Torito - West CovinaResponded on 24 October 2024

   Hello GilbertT, Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed our grilled chicken fajita salad and found it to be enough for two. It's great to know that our server made your experience even better. We appreciate your understanding regarding the noise from the next-door game, we'll do our best to ensure a more comfortable atmosphere for our guests. We look forward to serving you again soon! Best regards, The Management Team
   

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2. L

   Lillian

   Las Vegas

   99 reviews

   vip
   5.0

   99 reviews

   Dined on 27 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every person who attended to our dining experience was exceptional! I used to visit this location when I was younger and lived closer by..glad to see that the service and meal were the same! We enjoyed Happy Hour (3-9pm) and non-Happy Hour items..food was delish and large portions enough to share and enjoy!
   

   El Torito - West CovinaResponded on 29 September 2024

   Thanks for the feedback, Lilnus! We're thrilled to hear that your dining experience at El Torito - West Covina was exceptional. It's great to know that our service and meal were similar to the one you enjoyed when you visited us earlier in life. We're glad you enjoyed our Happy Hour offerings, too! We strive to provide generous portions and exceptional food and service, so we're glad to hear we hit the mark for you. Looking forward to serving you again soon!
   

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3. Z

   Zack

   Cleveland

   1 review

   vip
   3.0

   1 review

   Dined on 21 September 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Read the fine print on the menu! They will add an additional 4% on your bill. Terrible.
   

   El Torito - West CovinaResponded on 24 September 2024

   Hi, Thank you for taking the time to share your feedback. We're really sorry to hear about your experience with us. We strive to provide a great dining experience for all our guests and it seems we fell short this time. We appreciate your patience in this matter and we will definitely take your comments into consideration as we continually work on improving our services. We hope you'll give us another chance to serve you better in the future. Best, The Management Team
   

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4. D

   David

   Dallas

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 16 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food & great service. Tableside guacamole was outstanding.
   

   El Torito - West CovinaResponded on 18 September 2024

   Hello Dave, We're thrilled to hear that you enjoyed your dining experience at El Torito - West Covina! It's wonderful to know that our food and service met your expectations. We're especially glad that you enjoyed our tableside guacamole - it's one of our favorites too! Your kind words mean a lot to us and we look forward to welcoming you back soon. Best regards, The Management Team
   

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5. D

   Debbie

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Came with the family to celebrate my husbands birthday. The service was excellent and from all of us at the table everyone enjoyed the food and drinks. It had been a while since we came to El Torito but we will be coming back again soon!
   

   El Torito - West CovinaResponded on 24 September 2024

   Thanks for visiting us, Debbie! We're thrilled to hear that you and your family had a great time celebrating your husband's birthday at El Torito - West Covina. It's wonderful to know that you enjoyed our food and drinks, and found our service excellent. We're always here to make your next visit a memorable one! We look forward to welcoming you and your family back soon. Best regards, The Management Team
   

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6. C

   Celina

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time. The service was excellent as was the food. We get together monthly to catch up.
   

   El Torito - West CovinaResponded on 18 September 2024

   Thanks for the feedback, CP12! We're delighted to hear that you had a wonderful time at El Torito - West Covina and enjoyed our food and service. It's always a pleasure to get together with our monthly catch-up group. We're committed to providing excellent service and delicious meals, and we're thrilled to know we hit the mark for you. Looking forward to welcoming you back soon!
   

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7. D

   Daniel

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 25 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s a little pricey. $33 for adults and $13 for kids so if you go with a family of 4 plan to spend above $100 for brunch
   

   El Torito - West CovinaResponded on 27 August 2024

   Hey, thank you for choosing El Torito - West Covina for your family brunch. We're thrilled to know you enjoyed our food and service. We understand your concern about the pricing and appreciate your understanding. We hope to serve you again soon.
   

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8. L

   Linda

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 11 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Greta Staff and Attentive! Good food and ambience!
   

   El Torito - West CovinaResponded on 12 August 2024

   Hey, thanks for the fantastic review! We're thrilled to hear that you enjoyed your visit to El Torito - West Covina. It's great to know that our food and ambience met your expectations. We strive to provide our guests with the best dining experience possible, and your feedback lets us know we're on the right track. We appreciate your support and look forward to welcoming you back soon!
   

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9. OT

   OpenTable Diner

   Los Angeles

   7 reviews

   4.0

   7 reviews

   Dined on 28 July 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We’ve eaten here many times nothing special or over the top just your average experience. However I didn’t notice that they went to shrinking and removing some of the portions of the food. Such as removing some of the condiments and smaller tortillas.
   

   El Torito - West CovinaResponded on 29 July 2024

   Thank you for your feedback. We hope to see you again soon!
   

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10. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 28 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a wonderful time. Waitresses were great service was wonderful. Food was excellent and we will tell more people about this place.
    

    El Torito - West CovinaResponded on 28 July 2024

    Thank you for taking the time to let us know what you think about our food and your experience!
    

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