Ema - Glenview

Review summary

1. m

   marlene

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The experience of myself and my family was wonderful. We loved the look of the place the fill of the place weight. Staff was great couple of the food we didn't love but on the overall balance everything was good.
   

   Is this helpful?

   Report
2. L

   Leslie

   VIP

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   A cold air fan was blowing down on us and they couldn’t move us or turn down the fan. In tiny print they note the added 3% surcharge. A new restaurant and they can’t just put true price on menu?
   

   Is this helpful?

   Report
3. s

   susan

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The restaurant is outstanding and beautiful. The food is outstanding. The service was a little slow at first, especially for a Monday night (but it was packed, on a Monday night!) And the line cook salting the crispy potatoes was waaaaay too heavy handed. I politely and not even remotely annoyed mentioned it to the server and they comped both the potatoes and one of our desserts, which was totally unnecessary and unexpected. We would come back again and again. In fact this is my second trip!
   

   Is this helpful?

   Report
4. M

   Marsha

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time at Ema and great experience, food and service every time!
   

   Is this helpful?

   Report
5. E

   Evelyne

   VIP

   Chicago

   10 reviews

   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   We had a great dinner, food was really good, the waiter was very helpful and knowledgeable. The reason for the lower review is that the bill was incorrect, we asked to redeem Lettuces entertain you points, the waitress made a mistake and didn't redeem points, I didn't even receive the points for the dinner, when we brought it up, she asked a manager and came back to say that they could not reverse the transaction.
   

   Is this helpful?

   Report
6. J

   Jill

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant and ambiance. I could rave about that, but it’s the food. Every. Single. Bite. Perfection. And no matter what you eat- and there’s plenty to choose from- leave room for the date cake, which is the stuff dreams are made of.
   

   Is this helpful?

   Report
7. J

   Joyce

   VIP

   Chicago

   36 reviews

   4.0

   36 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food is great. Service is ok. It always seems like their servers are a bit scattered and disorganized. It took forever to place our order and server seem to forget to place our appetizers order. This isn’t the 1st time service has been poor at Ema. I keep going back because the food is so good and have now come to expect low quality service .
   

   Is this helpful?

   Report
8. J

   Jignesh

   VIP

   Chicago

   23 reviews

   4.0

   23 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great food! But overpriced compared to other similar lettuce establishments (been a lettuce member for over a decade). E.g. one appetizer spear is ~$16-17, for an extremely small amount. No special preparation or presentations for higher price. Kebab entrees were the only things that seemed to be the value for money. Service was extremely slow, for a low key Saturday morning-- so can imagine what happens during peak dinner hours! Overall good experience, but less likely to go back cause of the over pricing and no "special experiences" attached to the higher prices!
   

   Is this helpful?

   Report
9. S

   Shelly

   VIP

   Chicago

   26 reviews

   5.0

   26 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new addition to North Shore dining options!
   

   Is this helpful?

   Report
10. T

    Tracy

    VIP

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The perfect relaxing lunch. Food, service and atmosphere were all excellent. I felt like I was on vacation.
    

    Is this helpful?

    Report