Estabulo Norwich

Review summary

1. D

   Dean

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would highly recommend dining food was amazing staff was friendly.. I’d pre booked as it’s busy but the noise level is quiet and you can still have a conversation and not struggle to hear.. I’d go again five 🌟s
   

   Is this helpful?

2. H

   Hassan

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food and great cocktails would definitely recommend
   

   Is this helpful?

3. L

   Liam

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting and amazing experience the food and service was to a very high quality. Friendly staff. Definitely recommend visiting
   

   Estabulo NorwichResponded 1 day ago

   Thank you for the wonderful feedback! Our staff strives to provide friendly and attentive service, and it's great to hear they made excellent recommendations. Looking forward to welcoming you again!
   

   Is this helpful?

4. I

   Isabella

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual the food and service was excellent the ambience is very pleasant so you can relax and enjoy the experience all staff are polite and helpful one of my favourite dining locations
   

   Estabulo NorwichResponded 1 day ago

   Thank you for your wonderful review! We're delighted to hear that you consistently enjoy the food, service, and ambiance. Your kind words mean a lot to our team, and we truly appreciate being one of your favorite dining spots. We look forward to welcoming you back soon!
   

   Is this helpful?

5. J

   Jemma

   Norfolk/Suffolk

   1 review

   2.0

   1 review

   Dined on 22 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Had to wait half an hour for table,salad bar was empty and not refilled, we had 15mins of meat then they stopped serving.
   

   Estabulo NorwichResponded 1 day ago

   Thank you for sharing your feedback. We sincerely apologize for the wait and the issues you encountered during your visit. We strive to provide a positive experience for all our guests, and it’s clear we missed the mark during your meal. We’re addressing the salad bar restocking and the timing of the meat service to ensure this doesn’t happen again. Your feedback is valuable, and we hope you’ll give us another chance to provide the quality dining experience you deserve.
   

   Is this helpful?

6. T

   Tracy

   London

   1 review

   1.0

   1 review

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Arrived was told to wait at bar, had 2 cocktails which was lovely before we were finally seated at the table. Which wasn't the time I booked. Finally got a table the waitress explained menu. You get sides x 3, six different cuts of meat and unlimited salad. Went and got salad which unfortunately didn't have a lot of choice as needed filling up. Received 1 side of fries for 2 people. I did ask for another portion but they never brought. Didn't receive other sides. Meat unfortunately they left our side of restaurant out. In the end I got small pieces of pork belly as not much on waiters plate. Then 2 small cuts of beef. Waitress never came to check on us for drinks. Left green card for more meat but if you got seated in first section you got meat as they walked around that area. Didn't come to the section I was sitting in. Paid £42.95 each definitely will not go back.
   

   Estabulo NorwichResponded 1 day ago

   Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Providing great service and quality food is our priority, and we regret that we fell short in this instance. Your comments will be shared with the team to improve our service.
   

   Is this helpful?

7. J

   Jordan

   Norfolk/Suffolk

   1 review

   3.0

   1 review

   Dined on 22 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Second time visiting this restaurant. The first time, perfect, staff were brilliant. Food was constantly coming round, salad bar was always full, so we thought it deserved a return visit was friends to show them how great it was. Unfortunately the second time round, not so great. Our table was 15 minutes late. We were shown to our table and no waitress or waiter came round at all, we just started getting served food. After around 30 minutes I asked a waitress for some chips and some drinks. She was shocked nobody had been to our table to serve us or ask if we would like drinks etc, the first 4 or 5 portions of meat that were brought round were heavily undercooked and extremely fatty. I like my steak rare, but in this case a good vet would have had half a chance to get it breathing again. After the first 5 or 6 portions I will admit the cooking quality got better to a good medium rare. Also on our first visit the selection was fantastic, if I remember rightly it was a selection of 12 items. This time around we seemed to have a very limited selection. Then after around an hour and a half we were asked to leave the table as it was needed for another customer? Pretty disappointed in comparison to the first time round. Kind regards, Jordan waters
   

   Estabulo NorwichResponded 1 day ago

   Thank you for taking the time to share your experience. We’re truly sorry to hear that your second visit didn’t live up to the high standards you experienced during your first. We take your feedback seriously and will discuss it with our team to ensure we improve in areas such as service, food quality, and the variety of items offered. The issues with undercooked meat and the delay in service are certainly concerning, and we’ll make sure these are addressed moving forward. We genuinely appreciate your feedback and hope you’ll give us another chance to provide the great experience you expected.
   

   Is this helpful?

8. D

   David

   Norfolk/Suffolk

   1 review

   1.0

   1 review

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very poor , half hour wait for table which was booked , food was cold when we got it , steak very chewy and tough , had to ask manager if fillet was on and he said yes so I said where is it . Also ridiculous£17 service charge added for poor service and very very overpriced for what we had ! A reply would be appreciated but definitely won’t go back !
   

   Estabulo NorwichResponded 1 day ago

   Thank you for your feedback. We sincerely apologize for the delays, the quality of the food, and the service you received. This is not the experience we strive to provide, and we take your concerns seriously. Your comments will be shared with the team to help us improve. We understand your frustration and regret that we did not meet your expectations.
   

   Is this helpful?

9. C

   Catherine

   Norfolk/Suffolk

   1 review

   5.0

   1 review

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Estabulo was a very well run establishment. Good quality food and efficient, friendly staff. Very positive experience.
   

   Estabulo NorwichResponded 1 day ago

   Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a positive experience with both our food and staff. We look forward to welcoming you back soon!
   

   Is this helpful?

10. M

    Michelina

    Berkshire

    2 reviews

    5.0

    2 reviews

    Dined on 22 February 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Really tasty food. Staff were really nice and helpful. Throughly recommend
    

    Is this helpful?