Experience Zuzu

Experience Zuzu reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Liz

   Detroit2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 5

   Made a reservation a week in advance for 8:15 and was told they were overbooked and it would be an hour wait for my table WITH A RESERVATION. Luckily, they were open spots at the bar to wait. However, I was very displeased my party had to wait, even though we had made a reservation. We did not sit at our table until 9:25. Aside from that, service was good, appetizers and sushi were excellent. Drinks were very good as well. Complementary dessert for my birthday. Overall, good experience but the hour wait for my reservation will make me second-guess going back to Zuzu or not.
   

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2. D

   Davis

   Detroit1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything about this place outside of one thing. Food was phenomenal, service was great too. The only complaint I have is the 90 minute rule for tables of 4 and smaller. Makes timing a bit of a squeeze if you’re getting an appetizer, main course and dessert. Will definitely come back but will have a larger party so that we aren’t on a time crunch.
   

   Experience ZuzuResponded today

   Davis, thank you for your feedback. We're delighted to hear that you loved our phenomenal food and excellent service. Our goal is to provide an exceptional dining experience for all our guests, and we'll continue to evaluate our policies to ensure we're meeting that goal. We look forward to welcoming you back. Your patronage is truly appreciated.
   

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3. S

   Sarah

   Detroit1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Had a reservation and still waited a half hour after our reservation time before being seated.
   

   Experience ZuzuResponded today

   Sarah, thank you for visiting Experience Zuzu. We appreciate your patience and understanding regarding the wait time for your reservation. We strive to provide an exceptional dining experience, and your feedback helps us improve. We hope you enjoyed your meal and look forward to welcoming you back soon.
   

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4. r

   rickey

   Detroit1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waited 2 hours to be seated had to wait outside for 1 hour and 20 minutes before seated at a table
   

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5. R

   Ramzi

   Detroit1 review

   3.0

   Dined on 27 April 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was really good as far as taste, texture and unique blends. The only thing we were disappointed on was the drink “secret” that was ordered was not the original and it had been changed. It didn’t taste sweet. Staff was friendly and attending to all needs. Ambience was awsome.
   

   Experience ZuzuResponded 7 days ago

   Ramzi, thank you for your feedback and for visiting Experience Zuzu. We're delighted to hear you enjoyed the food's taste, texture, and unique blends. However, we regret the disappointment with the "secret" drink not meeting your expectations. Your satisfaction is our top priority, and we will look into ensuring our signature cocktails are consistently prepared to the highest standards. We appreciate your kind words about our staff's friendliness and attentive service, as well as the ambiance. We hope to have the opportunity to provide you with an exceptional dining experience on your next visit.
   

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6. A

   Annie

   Grand Rapids1 review

   2.0

   Dined on 26 April 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   I was inspired to go here for a bachelorette based on reviews, they stuck us upstairs in a corner, the tables were literal folding banquet tables, no windows or music, the food was very expensive and extremely under whelming, I had to actually spit my food out in a napkin because the fish was off. Our waitress was nice but would disappear for long periods of time. Overall I was extremely disappointed with the whole experience and would never recommend this restaurant to anyone trying to impress a party.
   

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7. A

   Anthony

   Las Vegas3 reviews

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience was awesome, the drinks and food were amazing. Our waitresses name was Q and she did a great job taking care of my wife and I. We had fast, attentive service. Q was very friendly and made sure she explained the menu thoroughly. When finding out it was my wife’s birthday she made sure to bring us a fun birthday treat. 100% will be back!
   

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   Experience ZuzuResponded 7 days ago

   Anthony, we are thrilled to hear that you and your wife had an excellent experience with us to celebrate her birthday! Our team takes pride in providing exceptional service, and we're delighted that Q made your visit truly memorable. Your kind words about our ambiance, drinks, and food will be shared with our entire staff. We look forward to welcoming you back for another fantastic dining experience.
   

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8. C

   Carolyn

   Detroit1 review

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and great food! The service was wonderful!
   

   Experience ZuzuResponded 7 days ago

   Carolyn, thank you for your positive review! We're delighted to hear you enjoyed the great atmosphere and food at our Experience Zuzu restaurant. Our team strives to provide wonderful service, and we're glad you appreciated their efforts. We look forward to welcoming you back soon.
   

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9. A

   Alyssa

   Detroit1 review

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing place to have drinks and dinner. Mars was our server and she gave us an amazing experience. It felt like we were VIPs from the moment we walked in. Food is delicious. We got a bunch of things to share. We started with oysters and those were decent. The fried rice was decadent and tasty. But the best thing we had was the Brussels sprouts. We couldn't stop eating them. High key recommend.
   

   Experience ZuzuResponded 3 days ago

   Alyssa, thank you for your kind words! We're delighted to hear that Mars provided an outstanding dining experience and that you enjoyed our fried rice and the delectable Brussels sprouts. Your praise motivates us to continue delivering exceptional service and scrumptious cuisine. We look forward to welcoming you back for another memorable visit.
   

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10. A

    Arjun

    Detroit1 review

    5.0

    Dined on 25 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Warm and welcoming staff, yummy food, drinks, and dessert. Service exceptional.
    

    Experience ZuzuResponded 7 days ago

    Arjun, thank you for visiting Experience Zuzu and for your kind words about our warm and welcoming staff, yummy food, drinks, and dessert. We're delighted to hear that you found our service exceptional. It's our pleasure to provide an enjoyable dining experience, and we hope to have the opportunity to welcome you back again soon.
    

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