Famous Dave's - Mesa

Review summary

1. C

   Cindy

   Unspecified1 review

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I reserved a table for 12, then had to call back and see if I could add one more which was 13. They said yes no problem, when we all got there they said they couldn’t put anybody on the end of the table cause of wheelchair reasons , that was fine but they could of told me that I would of found somewhere else, so you couldn’t have one person sit by there self so 4 of our people had to sit in another booth so we couldn’t really visit with the other people in the other booth. Very disappointing. Food was ok but the quantity of food was way down. They just need to be upfront with people when they reserve tables.
   

   Famous Dave's - MesaResponded on 21 February 2025

   Hi Cindy, Thank you for sharing your experience at Famous Dave's. We're sorry to hear about the seating issue you encountered and understand how that impacted your time with friends. It's important for us to communicate clearly, and your feedback will help us improve in that area. We're also taking note of your comments regarding the food quantity. Your insights are valuable, and we will take action to address these concerns. We appreciate your feedback and hope you'll consider giving us another chance in the future.
   

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2. L

   Laura

   Phoenix10 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brisket! Our server was great and the muffins are the best part!
   

   Famous Dave's - MesaResponded on 27 January 2025

   Hi Laura, Thank you for your amazing review! We're so glad to hear that you enjoyed the brisket and had a great experience with our server at Famous Dave's. It's wonderful to know that you loved the muffins too! Your feedback means a lot to us and motivates our team to keep delivering great service and food. We look forward to welcoming you back for another fantastic meal soon!
   

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3. S

   Scott

   Phoenix1 review

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was delicious and service was wonderful and friendly!
   

   Famous Dave's - MesaResponded on 20 January 2025

   Hi Scott, Thank you for your amazing review! We're thrilled to hear that you found the food delicious and the service at Famous Dave's to be wonderful and friendly. Your positive feedback is truly appreciated and motivates our team to keep delivering excellent experiences. We look forward to welcoming you back for more great meals!
   

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4. P

   Patrick & Denise

   Phoenix4 reviews

   3.0

   Dined on 10 January 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Boy came into town to go out for my birthday, so Famous Dave's was perfect for our taste buds. Our server greeted us after waiting 10 minutes. I don't recall him giving his name. Asked for 2 beers and 2 sodas, he served me an Utlra and didn't offer a glass since it was a bottle beer. I had to ask twice for a glass. Food came out fast. However, we had to ask for spoons for 2 of the 3 chili's that were delivered. We had to hunt the server twice for refills and the check. Disappointed in the service, however, the food was good.
   

   Famous Dave's - MesaResponded on 12 January 2025

   Hi Patrick, Thank you for sharing your experience at Famous Dave's. We're glad to hear the food was good, but we're sorry that the service didn't meet your expectations. It’s important to us that our guests have a great experience from start to finish. We will take action to look into the issues you mentioned regarding the service and ensure improvements are made. Your feedback is valuable, and we appreciate you bringing this to our attention. We hope to serve you better in the future.
   

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5. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined on 27 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for being patient and accommodating even though our group was 30min late for our 7pm reservation. The service was prompt and customer service was outstanding.
   

   Famous Dave's - MesaResponded on 29 December 2024

   Thank you for your wonderful review! We're glad to hear that our team at Famous Dave's was able to accommodate your group despite the late arrival and that you received prompt and outstanding service. Your positive feedback means a lot to us and inspires our staff to keep delivering exceptional experiences. We look forward to serving you again soon!
   

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6. T

   Theresa

   Hawaii7 reviews

   4.0

   Dined on 24 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was great. There were 11 of us so we had a variety. The hamburger was great, the chili was great, the brisket and burnt ends were moist & tender. The mac& cheese had jalapeno peppers in it & was too spicy for the kids. The catfish and chicken wings were great, too. I thought the cornbread was excellent. Our server was friendly and very patient with 5 kids ordering. Overall, we had a wonderful family night out.
   

   Famous Dave's - MesaResponded on 25 December 2024

   Thank you for your review, Theresa! We're thrilled to hear that you enjoyed the variety of food at Famous Dave's, and that your server was friendly and patient with your group. We appreciate your feedback about the mac & cheese being too spicy for the kids, as it helps us improve. Your experience matters to us, and we will take action to look into this issue. We're glad you had a wonderful family night out and hope to welcome you back soon for another great meal!
   

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7. OT

   OpenTable Diner

   Phoenix1 review

   4.0

   Dined on 29 June 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was fantastic. She deserves recognition and a raise
   

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8. OT

   OpenTable Diner

   Phoenix3 reviews

   5.0

   Dined on 3 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and came out quickly. Our sever had an entertaining personality and we enjoyed her!
   

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9. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on 3 February 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good and service was terrific. It was surprising to see how empty it was on a Friday night during snowbird season.
   

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10. SG

    SerinaG

    Phoenix2 reviews

    5.0

    Dined on 28 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a group of 12 and our server was Liz. She was great and made sure the entire table was taken care of. The food was great and portions were larger than expected.
    

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