Faro & Brag at The Westin Kierland Resort & Spa

Review summary

1. T

   Trina

   VIP

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding!!!! The valentines pre fixed menu was delicious! Everything tasted amazing, steak was cooked perfectly, the king crab was delicious and highly suggest adding it to the main menu! The service by Jennifer was Amazing!!!! We had an amazing Valentines experience. And the rose at the end was a nice touch!
   

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2. G

   Garrett

   Tucson

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felt appreciated and cared for- like they knew us and like we belonged there
   

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3. E

   Evan

   VIP

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great revamp of the restaurant! New style and new food 
   

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4. J

   John

   Phoenix

   14 reviews

   4.0

   14 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service is outstanding with an attentive and knowledgeable staff. The food was everything I expected. The tablas is a great value and provided a wonderful array for the palate. This is well worth the time to enjoy great food and pleasant atmosphere.
   

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5. C

   Chuck

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant was not crowded and we were able to be seated early not really needing our reservation. The service was outstanding, drinks and entrees were great! The size of the tenderloin and the pork shank entrees were a little small for the price point but the seafood platter over rice for two was unbelievably large!!! Overall a great experience in a new restaurant (remodeled and updated from last year) at the Westin!!!
   

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   Faro & Brag at The Westin Kierland Resort & SpaResponded on 6 February 2025

   Dear Chuck, Thank you for taking the time to share your wonderful review on your most recent dining experience at Faro & Brag. We are delighted to learn that you enjoyed experience at Faro & Brag from the food to the service provided. We are thrilled to see that you enjoyed our tenderloin, pork shank, and paella offerings as those are among our guest favorites, rest assured, we will share your feedback with our executive chefs regarding the portion size for both the pork shank and tenderloin. We will ensure to recognize the staff working that night of the spectacular service they provided. Thank you for dining with us and for your kind words, we look forward to seeing you again at Faro & Brag. Best, Food & Beverage Leadership Team.
   

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6. M

   Melanie

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pretzel croissant was amazing. The service was also really great.
   

   Faro & Brag at The Westin Kierland Resort & SpaResponded on 6 February 2025

   Dear Melanie, We appreciate you taking the time to share your amazing review on your most recent dining experience at Faro & Brag! We're thrilled to hear you enjoyed the pretzel croissant as it is one of our guest favorites and continues to rise in popularity. We further appreciate your comments on our service as we strive to have all of our guests enjoy their time when visiting our restaurant. We thank you for dining with us and we look forward to hosting you again. Best, Food & Beverage Leadership Team.
   

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7. MA

   MarkA

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. IlBoth food and service were excellent.
   

   Faro & Brag at The Westin Kierland Resort & SpaResponded on 6 February 2025

   Dear MarkA, Thank you for setting the time aside to share your feedback with us. We're thrilled to hear that you had a wonderful experience on your most recent experience at Faro & Brag. Our team of chefs and staff work diligently to ensure all guests enjoy the service provided as well as the food presented. We invite you to share any additional feedback you may think of with us so that we can continue to improve and work on ensuring your next visit at Faro & Brag is even more memorable. We appreciate your kind words and look forward to serving you again soon! Best, Food & Beverage Leadership Team.
   

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8. K

   Kelly

   Indiana

   12 reviews

   3.0

   12 reviews

   Dined on 31 January 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was good, food not as much. My husband had the salmon and said it was dry. I had the Greek salad with chicken and it was ok. The chicken was over cooked. We have eaten at this restaurant several times and our food experience is different each time, needs to be more consistent.
   

   Faro & Brag at The Westin Kierland Resort & SpaResponded on 1 February 2025

   Dear Kelly, Thank you for taking the time to share your feedback on your most recent dining experience at Faro & Brag. We're disappointed to hear that your experience with the salmon and the chicken didn't meet your expectations. Rest assured, we will be sharing the feedback with our executive chefs to examine what may have occurred and how we can improve. We take pride in our food and want to ensure our guests enjoy it. Therefore, we would like to invite you back to dine with us with two complimentary drinks or an appetizer. Thank you for choosing Faro & Brag and we hope that you will give us another chance. Best, Food & Beverage Leadership Team.
   

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9. J

   Jo

   Hawaii

   3 reviews

   4.0

   3 reviews

   Dined on 24 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   It was our server, Krasi, who truly made the experience exceptional. His warm and personable demeanor made us feel right at home. Krasi was friendly, helpful, and attentive, ensuring our dining experience was memorable. His exceptional service truly elevated our visit. Food was good but service was the icing on the cake and the cherry on top!
   

   Faro & Brag at The Westin Kierland Resort & SpaResponded on 31 January 2025

   Dear Jo, Thank you for taking the time to share your amazing feedback with us. We are thrilled to read that you enjoyed your dinner at Faro & Brag from the food to the service provided. We thank you for taking the time to comment on Krasi's service who is an absolute guest favorite and has received many comments because of his caring and detail-oriented nature, we will make sure to provide the recognition he deserves. Thank you for dining with us and we cannot wait to have you back at Faro & Brag! Best, Food & Beverage Leadership Team
   

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10. B

    Barbara

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined on 23 January 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    Just meh, limited menu. 24.00 cheeseburger which didn’t come with anything.
    

    Faro & Brag at The Westin Kierland Resort & SpaResponded on 26 January 2025

    Dear Barbara, We appreciate you taking the time to share your feedback with us. We're sorry to learn your experience fell short of your expectations. We strive to offer a variety of options for our guests and we're sorry if the cheeseburger offerings did not meet your expectation. We appreciate your feedback and will share it with our team of chefs to see how we can best improve our offering(s). We would love to have you back with us, and for the inconvenience, please enjoy your next drink on us. Thank you for dining with us and we hope you'll give us another chance to showcase our food and service. Best, Food & Beverage Leadership Team.
    

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