Fire & Fork

Review summary

1. D

   Daniel

   South Wales

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sunday Roast was delicious. Great service and lovely atmosphere. Will be back .
   

   Is this helpful?

2. B

   Bethan

   South Wales

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Our experience at fire and fork was a waste of money and time. We ordered the sharing platter (£70) and expected the food to reflect the price. Unfortunately that wasn't the case. Everything was badly cooked and no redeeming quality at all.
   

   Is this helpful?

3. OT

   OpenTable Diner

   South Wales

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Ordered share platter, £70 No steak (sat night) so offered something else, so picked ribs. Food came, was missing 2 out of 6 items, which they then brought 5 mins after. Food was cold, so offered to reheat. When they reheated they did bring some complimentary fries. Was really looking forward to this meal as looked fab online, but left very disappointed.
   

   • 

   Is this helpful?

4. d

   dan

   South Wales

   1 review

   5.0

   1 review

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere Great staff Food was brilliant
   

   Is this helpful?

5. J

   Jason

   South Wales

   1 review

   1.0

   1 review

   Dined on 24 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My partner and I went to the restaurant to celebrate a momentous occasion. This was the worst decision I have made in some time. On arrival, we were placed on a table which had clearly been thrown together at the last minute. When we moved, this was worse as we were next to the toilet. We placed an order almost immediately. About an hour later our food arrived. It was our mains and the started had been forgotten. The food was tasteless. No other way to describe it. When we asked for mayonnaise, we were told they had run out. Then to finish, whilst cleaning the plates away, the waitress collided with my back . It was an awful experience and definitely needs avoiding.
   

   Is this helpful?

6. G

   Giovanna

   South Wales

   1 review

   1.0

   1 review

   Dined on 24 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unfortunately this time attending Fire and fork was very disappointing. We have been many times in the past since you had opened and we have loved it and kept coming back however this time we won’t be coming back. Our table was booked for 7:30 and we didn’t have our main meal until 9:10 and when the food did arrive it was very disappointing. The meat was dry and taste less the loaded fries with beef on top was dry and not able to eat it. As a table of 8 most of us had burgers and we could have had better ones from spoons for a lot of the price. Unfortunately we won’t be returning.
   

   Is this helpful?

7. P

   Portia

   South Wales

   2 reviews

   1.0

   2 reviews

   Dined on 24 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Myself and friends go out for meals once every month & we always travel to new places. This one was by far the worse we’ve ever eaten at. We arrived at 7 and was told we could not order until 730. We were shown to our table where we ordered some mocktails, there was no menu or prices for these - only a wine menu. 735 our server came over and took our orders. We asked for the starters to be bought out with mains. 820 our starters are bought out on there own. We thought no way were we waiting that long for just the starters! So we spoke to server about it. 30 mins later our mains came out. Meat Uncooked, unseasoned, the loaded fries were burnt and I mean actually black on some bits, The burger buns were solid, mince in the burgers tasted like water and were grey in colour. We had it all sent back and went to McDonalds. Not sure if it was the manger but she was an absolute gem, funny, friendly, polite - just overall people skills were brilliant. She is wasted at that place and needs to aim higher as she would be a credit to to another business. If they don’t get a chef who can actually cook then that place won’t be there for long, travelled all over the country and I’ve never once sent food back. Very very disappointed
   

   • 

   Is this helpful?

8. OT

   OpenTable Diner

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic meal, excellent service. I’d highly recommend this restaurant.
   

   Is this helpful?

9. R

   Rebecca

   Bath

   2 reviews

   5.0

   2 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had the sharing platter Sunday lunch and it was beautiful. Food was fresh and tasty and there was so much of it. Christmas pud was lovely too and good value for money . Service was fab too
   

   Is this helpful?

10. K

    Keri

    South Wales

    3 reviews

    3.0

    3 reviews

    Dined on 21 December 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    The amount of food was very poor the burger didn’t come with chips this was added as a side which made it £25, the steak sharer was ok there was only 1 piece of steak between 2 certainly not enough to share over all service was poor we waited well over an hour for the mains
    

    Is this helpful?