Firebirds Wood Fired Grill - Collierville

Review summary

1. T

   Tangie

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was wonderful and food was great. Tonya the waitress went beyond to ensure we had a great experience.
   

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2. L

   Luke

   Memphis/West TN

   16 reviews

   vip
   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was mediocre. I felt like it should’ve been more elevated.
   

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3. L

   Loren

   Memphis/West TN

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, atmosphere and service - on a birthday celebration!
   

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4. J

   Jamar

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zachary provided excellent service and gave me an awesome birthday experience
   

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5. A

   ANDRE

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was excellent as always and service was also good. Reservation time was the only minor issue I had. 7:30pm was the time and seating wasn't available until 7:54pm
   

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6. B

   Barbara

   Memphis/West TN

   24 reviews

   5.0

   24 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our food and service was excellent as always! We are always pleased with our food choice and outstanding service.
   

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7. B

   BARBARA

   Memphis/West TN

   3 reviews

   2.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   We had the prime rib and it was not at all up to par. We had this at Firebirds in Bartlett a fcouple of months ago and it was exceptional. The were very busy but food and service were great! Tonight, at Collierville the prime rib cuts were not as good as usual. My husband's cut was from the end and it was tough. The server asked how everything was and we told her. She went a got another cut and it was better, but still not great. The baked potatoes looked like that had been baked earlier and then rewarmed. And then they were barely warm and kind of hard. Not at all as good as usual. And they were NOT very busy when we arrived. I guess we better stick with the Bartlett location. I don't spend THAT much money as a rule, so it hurts the pocketbook to know that money was more or less wasted.
   

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8. H

   Harriet

   Little Rock

   1 review

   vip
   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had awesome time . Our waitress did a superb job!!
   

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9. M

   Michael

   Memphis/West TN

   24 reviews

   5.0

   24 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Steaks were excellent! Was a bit loud, but a birthday celebration was in progress.
   

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10. D

    Darla

    Mississippi

    1 review

    1.0

    1 review

    Dined on 2 November 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1

    We made a reservation, table was not ready and they didn’t seat us until about 20 minutes later after asking twice. We were there from 4:15pm to almost 7pm. It took forever to get drinks, appetizers, food. They even forgot one of the appetizers we ordered. NEVER will I go back to the place, absolutely horrible management, and we weee there FOREVER!!
    

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