Firebirds Wood Fired Grill - Cranberry

Review summary

1. L

   Leslie

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, excellent service! It was a couple days after my son’s 21st birthday. The server brought him out cheesecake and the plate said Happy Birthday! It certainly was a special day! We decided we’re going to celebrate all our birthdays there!
   

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2. H

   Hanna

   Pittsburgh

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Our waitress was terrible. She would disappear for very long periods of time and was not friendly at all.
   

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3. K

   Kathy

   Richmond

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Everything was okay. The food was average; the service was very good. The atmosphere was loud. We came for my son’s birthday and he was happy with his dinner choice so that made it worthwhile.
   

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4. J

   Jane

   VIP

   Pittsburgh

   68 reviews

   3.0

   68 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ordered a side salad and tortilla soup. The salad arrived but had to ask for the soup which arrived totally cold. We had to ask for our bread which did not arrive until after our soup and salad. We had burgers. Asked that the buns NOT to be toasted. My bun was toasted, and my wives was not. Burgers were barely warm. Onion rings were totally cold.
   

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5. D

   Danette

   Baltimore

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was the best. A def keeper. Wild nite for us do thank you!!!
   

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6. G

   Gerald

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service were great, however the entree came out sooner than preferred. We did not have time to eat our salad/soup. Half-way through, the main course came out.
   

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7. S

   Steve

   Cleveland

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Made a reservation for 8 people at 12:30 pm. Recieved a call from the restaurant @12:00 stating they didn't see the reservation and wouldn't have a table available at the time I reserved. This was a business lunch. We didn't get seated until 1:00pm. This put everyone behind. Disappointing experience.
   

   Firebirds Wood Fired Grill - CranberryResponded 4 days ago

   Dear Steve, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize for the wait you experienced before being seated. Your feedback is incredibly important to us, and we’re committed to continuously improving to ensure every visit exceeds your expectations. If you have any additional details to share or further concerns, please don’t hesitate to let us know. Thank you again for your valuable input.
   

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8. s

   sivimol

   Pittsburgh

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   My birthday but server no pay attention nothing say anything . Bread came after entree . Server is very extremely hurry. We sat about 1 hour waiting for food 30 minutes and we don't finish food but server seem like want us finish . It is very disappointed.
   

   Firebirds Wood Fired Grill - CranberryResponded 4 days ago

   Thank you so much for sharing your review. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. K

   Ken

   VIP

   New Orleans

   9 reviews

   5.0

   9 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good meal and service. Anniversary dessert was a nice touch. Had to wait too long to be seated for a reservation.
   

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10. M

    Matthew

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on 13 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    It was a little dark, but everything top to bottom was excellent. Our server, the food, the attentiveness, the manager checking in on us, everything was great!
    

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