Firebirds Wood Fired Grill - Gilbert

Review summary

1. R

   Robert

   Phoenix

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Party of 6, food was great. Service out of the kitchen was slower, had to wait for each course. The place is beautiful and food was great. Will be back.
   

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2. J

   John

   VIP

   Phoenix

   9 reviews

   4.0

   9 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Pleasant experience. Service good and food good.
   

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3. I

   Irene

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our party of four all had great meals. Three course dinner with the sirloin steak, pasta and shrimp dinner, sea bass and spinach and salmon salad - all excellent.
   

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4. C

   Cindy

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined on the patio and per usual great food and service!
   

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5. G

   Gail

   VIP

   Denver

   50 reviews

   4.0

   50 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Birthday lunch with friends. Always enjoy the lunch specials and my birthday dessert. Everyone enjoyed their selections and I was wished happy birthday over and over!
   

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6. S

   Stu

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. Caroline our waitress was kind and considerate and knowledgeable. It was our first visit and we will be back. We were celebrating our 56th wedding anniversary and were treated to a delightful dessert on the house along with a memorable wedding card signed by the staff. The floor manager Chris came by our table to welcome us and to chat. Made us feel very welcome and special. See you soon. Thanks for a wonderful evening. Stu and Jerri Cann
   

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7. J

   Jeff

   Richmond

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, Great Service, and great value. Highly recommend
   

   Firebirds Wood Fired Grill - GilbertResponded 1 day ago

   Hi Jeff, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

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8. J

   Joanne

   VIP

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience and dinner. Our server Josh was very friendly and attentive and was on top of everything. We love Firebirds because we can stick to our low carb diet with delicious protein and veggies!
   

   Firebirds Wood Fired Grill - GilbertResponded 1 day ago

   Hi Joanne, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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9. K

   Kayla

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Wasn’t as good as we had hoped. Steaks were full of tendons and extremely chewy. Could only eat half my ribeye. A manager came over to see how things were and when we said not great the offered to comp my steak but when the check came it was still on there. Food took an hour to come out as well so we were pretty disappointed after a long wait to eat not great food
   

   Firebirds Wood Fired Grill - GilbertResponded 5 days ago

   Thank you for sharing your recent experience at Firebirds. I want to offer a sincere apology as the situation you described does not align with our usual standards of hospitality. Your feedback is essential, and I will ensure that your review is discussed with our leadership team. If there's more you'd like to share or if you have any questions or concerns, please feel free to connect with us. We appreciate your understanding and thank you for bringing this to our attention. Thank you!
   

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10. M

    Mark

    Vancouver

    1 review

    2.0

    1 review

    Dined on 20 February 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    Generally had good experiences but the most recent was not good. One meal had to be returned because it was extremely salty. Should have been comped. Service was slow. Young waitress was trying but did not know very much about the wine list. The replacement meal came out after the other 2 meals were completed. To top off the evening we were provided with the wrong bill. It just seemed everything that could go wrong went wrong.
    

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