Firebirds Wood Fired Grill - Grapevine

Review summary

1. K

   Kimberly

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   The bartender wasn’t all that friendly, waited 5 minutes before he even acknowledged we were there. The appetizer was brought out, the dinners came well after the starter, which we prefer, then my chicken was dry as the Mojave and the potatoes had way too much butter. But, everybody enjoyed their steak and shrimp. Most of all the lobster queso.
   

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2. A

   Alexis

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We waited 15min after our reservation time to be seated but it’s Christmas Eve & they were busy so I didn’t complain. Once seated, everything went well. Our server was knowledgeable and gave us recommendations. We did not have alcoholic bevs but the Lobster queso dip, steak, & chicken meals were great! I would definitely go back.
   

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3. K

   Kimberly

   Dallas

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Terrible. Will not be back. Ruined our Christmas Eve
   

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4. C

   Corrina

   Dallas

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Took some of my employees here yesterday for a little early Christmas party. I was pretty embarrassed as the chef messed up 3 of our steaks. We all asked for medium rare yet the inside of the steak was not at all pink and the outside of the steak was so burnt I literally had to spit my bite out. I couldn't even continue chewing it. The waitress did come back to bring us a new one but for the price this place costs, I dont think that 3 steaks should have been cooked to the point where they were burnt. Especially when asked for medium rare. We got 3 appetizers and the deviled eggs had the worst seasoning on it that I've ever tasted. And they were $17 for like 6 of them. 4 of us tried one and the other 2 people didn't even want to try them based on our reactions. There was also a hair in one of my employees salads. Ive worked in restaurants before so I understand mistakes happen but man... that was pretty bad.. I wouldn't recommend this place to anyone. It's expensive for the quality of food.
   

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5. O

   Owen

   Austin

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fantastic experience. Great service and the food was on point.
   

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6. S

   Stacey

   VIP

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat at the bar instead of our table we reserved (personal preference) and the place was BUSY! Had great service and the food was very good. We’ll def be back!
   

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7. S

   Sydney

   Central Texas

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   My thirty dollar steak was the worst ive ever had. The prices weren’t great but to make matters worse our server was new and overcharged for sides that were included in the cost of the entree.
   

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8. J

   Jennifer

   Richmond

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good as always. The steaks are always cooked to perfection and the ceasar salad is among the best Ive ever had. Great service. Its not a quiet atmosphere however. If youre looking for a great steak and drinks for a casual night out its good. If youre looking for an intimate, low key experience then I would pick another place.
   

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9. J

   Jim

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Good food and service. Very accommodating to relocate us to a table with less traffic and noise.
   

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10. V

    Vicki

    Dallas

    11 reviews

    3.0

    11 reviews

    Dined on 14 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Firebirds was just okay for the price. The prices were upscale, but the ambiance was more family oriented than "adult". I had the filet with au gratin potatoes and my husband had the ribeye with street corn. The steaks had a nice crust on the outside and were cooked as ordered, medium rare. The potatoes were good and had a little spice, however the corn tasted canned. The bread was horrible and the 1st piece the brought was undercooked. We split the carrot cake for dessert and our friends had the bread pudding, both delicious. The presentation of the meal and dessert was basic and lacked any garnish. I'm glad we tried Firebirds, but if we go back, it will be for a burger.
    

    Firebirds Wood Fired Grill - GrapevineResponded 7 days ago

    Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
    

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