Firebirds Wood Fired Grill - Jacksonville

Review summary

1. B

   Brian

   Jacksonville

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every visit to Firebirds has been an excellent experience. The food is always top notch and the service is consistently great.
   

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2. m

   maria

   Tampa

   8 reviews

   2.0

   8 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   My current visit at Firebirds was disappointing and I used to love this place. Undercooked salmon and first time ever in my life I had to return food back to the kitchen. Second salmon they brought was almost the same- how can you mess this up twice? Side fresh veggies was supposed to be zucchini, pepper, carrots, broccoli and onion- it contained over 70% onion. Service by the waiter was great.
   

   Firebirds Wood Fired Grill - JacksonvilleResponded 6 days ago

   Thank you so much for sharing your review. We’re sorry to hear about this experience. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

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3. W

   William

   St. Louis

   4 reviews

   5.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our ribs were excellent and the ambiance was great!!!
   

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4. J

   Jim

   Jacksonville

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We live coming here, the menu has something for everyone. The food is always delicious.
   

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5. S

   Shawn

   Miami

   68 reviews

   vip
   5.0

   68 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The change in the time from the happy hour I’m sure is annoying people. It has now gone to 11 AM to 6 PM every day instead of 11 to 630 Monday to Friday..
   

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6. OT

   OpenTable Diner

   Jacksonville

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebirds food was delicious Waitress was awesome Great service
   

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7. M

   Marie

   Jacksonville

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Say at a table with bench seats that were way lower than the table. Need new higher seats or lower table.
   

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8. K

   Kiara

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great the sever was helpful and kind and made the experience so wonderful 
   

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9. KW

   KenW

   Jacksonville

   9 reviews

   5.0

   9 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife took me to Firebirds for my birthday lunch and it was very good. We started with an appetizer the spinach lobster queso, with tortilla chips, it was delicious. For my wife’s entree, she the wood grilled salmon, with roasted veggies and ancient grains pilaf, which she throughly enjoyed. I had the Lobster Fondue Salmon Grilled Salmon topped with lobster and spinach fondue, served with Parmesan Mashed Potatoes, and it was very good. My Salmon was a tad overcooked on the end, but it was still an overall outstanding meal. Because it was my birthday, our server Kelsey (who was very good) brought over a complementary dessert of crème brûlée with one candle on top. We’ve been to Firebirds several times over the years, and we’ve never been disappointed.
   

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10. A

    Alexander

    Kansas City

    26 reviews

    vip
    2.0

    26 reviews

    Dined on 19 October 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 5

    Wanted to love it here, and I feel like I got here an off night. It took a while to get served. I waited 35 minutes for my appetizer to arrive, only it didn't. It was my main course - which was lukewarm. The food tasted good but the experience was disastrous.
    

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    Firebirds Wood Fired Grill - JacksonvilleResponded on 21 October 2024

    Thank you so much for sharing your review. We are so sorry to hear about this experience, and we’d love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
    

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