Firebirds Wood Fired Grill - Raleigh

Review summary

1. L

   Lamonica

   Las Vegas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we went there to celebrate my upcoming birthday and the food was delicious service was prompt and our reservation was on time … they were really busy but we were seated alil before our reservation time ..would definitely come back
   

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2. R

   Regina

   Raleigh

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Paola was great i strongly recommend the Parmesan crusted chicken & carrot cake
   

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3. C

   Chad

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent food and service. We made a great decision to come here for a Christmas dinner!
   

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4. D

   Delmus

   Greensboro

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I loved Firebird. Great food and great atmosphere. Jacob our waiter was amazing. We will definitely be back!!
   

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5. M

   Matthew

   Raleigh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best experience in a long time, the atmosphere was peaceful, thank you Firebird for a great night!
   

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6. E

   Elanah

   Raleigh

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was perfect. She gave us space to enjoy but magically appeared before we need refills.
   

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7. C

   Catherine

   Raleigh

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   I normally never leave negative reviews, I just won’t go back…but this time I feel warrants comment. Took over an hour to get served our meal. They forgot the salad I ordered. The filet I ordered medium rare and it came with no pink whatsoever - way over cooked. The scalloped potatoes were too heavily seasoned with pepper (and I like pepper). The waitress was sweet but overly stretched with too many diners to serve. Base on wait times and lack of responsiveness it wasn’t worth sending back. The other meal ordered (ribs) came with cold fries and a dry cabbage slaw. The worst was the price - over $180 with tip….only 1 alcoholic beverage. 1 appetizer. 2 entrees. No dessert. The entire experience was an expensive disappointment.
   

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8. S

   Sarah

   Raleigh

   3 reviews

   4.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Good food, decent service and loud, crowded atmosphere.
   

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9. R

   Rosalyn

   Richmond

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good quality food, pricing, adult beverages, and Trevor, was exceptionally attentive with my small group, boxed our leftovers, warm hand towels, smiled, and good accuracy.
   

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10. B

    Bill

    Western NC

    11 reviews

    4.0

    11 reviews

    Dined on 14 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Champs was our server. Great service from him, outstanding even. Food was very good, as usual. The only issue we had was something that has become a pattern when we dine there, which averages about once a month this year. We like to be on time and never knowing what Raleigh traffic will be like, we tend to get there 10 to 15 minutes early. Here is the pattern - they makes us stand in the lobby and wait until our reservation time, usually to the minute, even though plenty of tables are open. The hostess was very unapologetic, seemed to admit that this was on purpose, and was visually irritated that I questioned it. My wife and I are both in our 70s. Standing on concrete for that amount of time is not comfortable. Bottow line, we don't feel we are appreciated as customers. Firebirds is no longer on our go to list.
    

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