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Firebirds Wood Fired Grill - Richmond - Short Pump, Henrico, VA

Firebirds Wood Fired Grill - Richmond - Short Pump

4.3
4.3
2242 Reviews
$30 and under
Steakhouse

Make a booking

2 people
19:00
Booked 92 times today
Experiences are available.
  • Good for groups
  • Good for special occasions
  • Good for business meals
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Hours of Operation
    Mon, Tue, Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (804) 364-9744
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Location
    11800 W Broad St, Henrico, VA 23233
  • Area
    Richmond
  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Parking details
    Private Lot
  • Additional
    Gluten-free Options, Indoor Fireplace

Featured in

Experiences

  • Weekend Brunch

    4 Nov 2023 - 5 Jan 2025
    Available on Saturdays and Sundays beginning at 11 AM, Firebirds' brunch-inspired menu features $7 Mimosas and Bloody Mary’s, and a variety of specially crafted cocktails from its award-winning FIREBAR®.
    Weekend Brunch photo

Menu

View menu on restaurant's website

What 2,242 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

Noise • Moderate

Diners' Choice Awards

  • Richmond

    Child-friendly

  • Richmond

    Good for groups

  • Richmond

    Steakhouse

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Firebirds Wood Fired Grill in Richmond - Short Pump offers a delightful dining experience with "great food and selections" and an atmosphere that guests love. The steaks are particularly praised, especially the "tomahawk porkchops," and the service is frequently highlighted as "excellent." While some have noted occasional issues with gnats and temperature control, the management is attentive and quick to address concerns. Overall, Firebirds provides a robust menu with a variety of options that make it a favorite for both locals and visitors.

2,242 Reviews

  1. Lauren

    Coastal Georgia

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3
    Have tried this location twice. First time was served severely undercooked chicken in a salad. Today we had two undercooked steaks and 1/2 of our party received the wrong sides.

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  2. Becky

    Richmond

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    We are Firebird regular customers. Tonight’s experience was terrible. Meal had to be sent back. Service was totally unacceptable and lacking in any attentiveness. Very disappointed

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  3. Jennifer

    Pittsburgh

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5
    Food was amazing but the servers seemed either overwhelmed or too busy with other tables. We went a long time with out drinks and things we had asked for.

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  4. Vanessa

    Richmond

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Server was exceptional, good perfect, wonderful holiday time with our grandchildren.

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  5. Robin

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Firebirds in Short Pump, Va has become our 'go-to' friend place to meet. We always have great food, service and truly enjoy ourselves. Great place to be anytime of the day!! Totally worth that special night out!

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  6. Cheryl

    Richmond

    1 review

    4.0

    1 review

    Dined on 21 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience. Gave a four in one category and five in all other categories. The four was because the poinsettia at our table attracted gnats. Otherwise a great experience, friendly weight staff.

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  7. Janet

    VIP

    Richmond

    16 reviews

    4.0

    16 reviews

    Dined on 21 December 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Overall the food was declious, the waiter was great but what I have a problem with in the young people that give u tables. They seem to sit their friends before other customers. It was notice by me and others. Also ask your managers to dress appropriately instead of with clothes that evidently stayed in the dryer over night. Appearances means a lot.

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  8. TYLER

    Richmond

    1 review

    3.0

    1 review

    Dined on 21 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    My fiance’ and I booked a reservation for two for 8:15pm at this location. We arrived around 8:05 and were promptly seated. Our server, Carlos, was terribly slow and unprofessional. After we were seated, he didn’t take our drink order until 10 minutes later. In the middle of taking our drink order he told us to “wait one second” and proceeds to walk off and pick up a completed check from another table and did not return until minutes later. We trying to order two glasses of water…nothing complex. During the course of our meal, he checked on our table one time and never refilled our water cups. While he was not attending to our table he could be seen goofing off in the kitchen with the cooks. The table next to us had a different server, was seated after us and had significantly faster service. Luckily, at the end of our the meal the manager, Cam, came by and asked how everything was. After explaining our dissatisfaction, he refunded $30 off our bill. Overall this was one of our worst experiences at Firebirds but does not reflect the restaurant as a whole. I highly recommend anybody dining at this restaurant avoid the waiter Carlos

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  9. Kevin

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Seated right on time fit our reservation. Food was excellent. The only knock is service was a tad slow, but it was a Friday night and every table was occupied. Will definitely go back!

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  10. Kate

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always enjoy our lunches at Firebirds. It was very crowded yesterday for the holidays but we still had excellent service and the food is always terrific!

    Is this helpful?

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.3 stars by 2242 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 92 times today
Experiences are available.

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Richmond - Short Pump

11800 W Broad St, Henrico, VA 23233

Additional information

  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Area
    Richmond
  • Hours of Operation
    Mon, Tue, Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Indoor Fireplace
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Phone number
    (804) 364-9744
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.

Featured in

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