Firebirds Wood Fired Grill - South Fayette

Firebirds Wood Fired Grill - South Fayette reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Susan VIP

   Pittsburgh5 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were a table of 6. No one had a good meal. Chicken in pasta and on salads was cold and dry. Entree salads,were tasteless. Steak was not prepared as ordered (under-cooked), salmon had bones, shrimp was small. Waitress was a bit snotty given that the meal was not going well. Won’t return.
   

   Firebirds Wood Fired Grill - South FayetteResponded 2 days ago

   We appreciate you taking the time to share your experience, Susan. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

   Is this helpful?

2. A

   Amanda VIP

   Atlantic City8 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Best thing here was the service for sure! Food was fine.
   

   Is this helpful?

3. B

   Brian VIP

   Columbus20 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food as always was done perfectly and the service top notch!!
   

   Is this helpful?

4. M

   Michelle VIP

   Pittsburgh9 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   I said on OpenTable that we were celebrating a birthday and no one did anything to acknowledge it 
   

   Firebirds Wood Fired Grill - South FayetteResponded 3 days ago

   We appreciate you taking the time to share your experience, Michelle. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   Is this helpful?

5. J

   Judy

   Pittsburgh4 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience all the times I have been there! Love the ahi tuna!
   

   Is this helpful?

6. OT

   OpenTable Diner

   Pittsburgh7 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jade our server was AHMAZING ! She took excellent care of our table of six ! She is an asset to the Firebirds Family
   

   Is this helpful?

7. P

   Pamela

   Pittsburgh8 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food, server, and the manager were awesome! This place is one of our favorites because of the great food and excellent customer service we receive here!
   

   Is this helpful?

8. P

   Paul VIP

   Pittsburgh5 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service, seated immediately, wait person very attentive, the restaurant was full and tends to be noisy
   

   Firebirds Wood Fired Grill - South FayetteResponded on 11 March 2025

   HI Paul, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

   Is this helpful?

9. m

   marian VIP

   Pittsburgh15 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a lovely dinner with exceptional service - that's why we keep coming back.
   

   Firebirds Wood Fired Grill - South FayetteResponded on 11 March 2025

   Hi Marian, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

   Is this helpful?

10. W

    Whitney Siconolfi VIP

    Pittsburgh6 reviews

    5.0

    Dined on 5 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress was great! Very attentive and sweet!
    

    Firebirds Wood Fired Grill - South FayetteResponded on 7 March 2025

    Hi Whitney, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
    

    Is this helpful?