Firebirds Wood Fired Grill - South Fayette

Review summary

1. m

   marian

   VIP

   Pittsburgh

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a lovely dinner with exceptional service - that's why we keep coming back.
   

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2. W

   Whitney Siconolfi

   VIP

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was great! Very attentive and sweet!
   

   Firebirds Wood Fired Grill - South FayetteResponded 1 day ago

   Hi Whitney, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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3. M

   Michelle

   Pittsburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was awesome. Extremely attentive and personal and knowledgeable about menu items. Our food was fantastic!
   

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4. M

   Melissa

   Pittsburgh

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing!! Lots of choices. Steak was cooked perfectly as requested. Shawn was attentive, cheerful, and educated on the menu. He took great care of us! We’ll be back!!
   

   Firebirds Wood Fired Grill - South FayetteResponded 4 days ago

   Hi Melissa, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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5. P

   Pamela

   Pittsburgh

   7 reviews

   4.0

   7 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Normally a great place to eat. They were very busy last night and the waiters and waitresses kept bringing us the wrong food.
   

   Firebirds Wood Fired Grill - South FayetteResponded 2 days ago

   Hi Pamela, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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6. VG

   VickiG

   Pittsburgh

   13 reviews

   5.0

   13 reviews

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great. The food delicious. It was very busy but we were seated on time . The only thing was the noise level. It was hard to hear each other unless you spoke loudly.
   

   Firebirds Wood Fired Grill - South FayetteResponded 1 day ago

   Hi Vicki, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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7. N

   Nancy

   VIP

   Pittsburgh

   41 reviews

   3.0

   41 reviews

   Dined on 25 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We had a great booth with enough light to read the menu! The wait staff was very friendly and was very attentive. The salad I had did not meet expectations based on prior visits. The chicken was dry and tough with very little apple or cheese. Other meals at our table - ahi tuna salad was excellent and spicey chicken pasta was very good. The place was lively for a weeknight.
   

   Firebirds Wood Fired Grill - South FayetteResponded on 28 February 2025

   Thank you so much for sharing your review, Nancy. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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8. S

   Steven

   Pittsburgh

   5 reviews

   1.0

   5 reviews

   Dined on 23 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Too 50 minutes to get food.(burger) Ordered it rare it came out well done
   

   Firebirds Wood Fired Grill - South FayetteResponded on 24 February 2025

   Thank you so much for sharing your review, Steven. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. K

   Kelly

   Pittsburgh

   1 review

   2.0

   1 review

   Dined on 23 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had to wait for our reservation, which was fine because they comped us with a free appetizer, but our food took forever and no one ever came over to check on us to see if we are OK. I mean our food took at least 45 minutes to get to our table. No manager came over to make sure we were OK. The steak was not cooked to our liking, but we did not even complain because we were so hungry. We just wanted to eat we were there to celebrate my son‘s birthday. We took a dessert to go because we had already been there for almost 2 hours. Overall the experience was not great.
   

   Firebirds Wood Fired Grill - South FayetteResponded on 24 February 2025

   Thank you so much for sharing your review, Kelly. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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10. M

    Mary Kay

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always have excellent service and great food at Firebirds. Easy to get a reservation on a Friday or Saturday evening. Bar scene is lively too.
    

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