Firebirds Wood Fired Grill - Southaven

Review summary

1. M

   Matt

   Memphis/West TN

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cailynn was our server and she did a fantastic job. Food was great and everything came out in a timely manner. Great job Firebirds Southaven, MS.
   

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2. K

   Kerry

   Mississippi

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a group of 9 for a company lunch. Food was excellent. Nandi did a great job taking care of us. Thank you.
   

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3. R

   Richard

   Memphis/West TN

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at the new location for us. We were able to walk in with our reservation ad go straight to a table. Server was pleasant and very nice. We will be going back often.
   

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4. P

   Payton

   Mississippi

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Food took over an hour to come out, steak was well done when we ordered medium. The waitress was not apologetic at all and honestly seemed like she hated her life. We will not be returning to this location. Multiple people around us had to send their food back as well.
   

   Firebirds Wood Fired Grill - SouthavenResponded 2 days ago

   Thank you so much for sharing your review, Payton. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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5. C

   Charles

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were very busy but the staff handled it well and provided great service.
   

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6. T

   TC

   Mississippi

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   2nd time at this location,busy with great service,we got the Three Courses with cocktails,everything was delicious
   

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7. L

   Lynda-Jean

   Mississippi

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   I made reservations, asked specifically for a booth… we were seated in a room off the main dining room at a Table… the waitress and the appetizer were both delightful, however the rest was at best underwhelming. Prime rib was rare, we asked for Medium, it also tasted “off”. I had the sea bass… slightly over cooked.. not terrible… but the rice was appalling, it was a solid piece, it was hard and crunchy. We know sometimes things don’t go exactly right in the restaurant business, so we will return… we believe in giving a second chance to anyone. But for a $135.00 meal (without alcoholic beverages) we expect higher standards.
   

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8. R

   Ryan

   New Orleans

   9 reviews

   vip
   4.0

   9 reviews

   Dined on 1 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service is incredible. Only negative is the time to receive food.
   

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9. K

   Kimberly

   Mississippi

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was cooked to perfection and service was wonderful!
   

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10. R

    Rosalyn

    Memphis/West TN

    14 reviews

    4.0

    14 reviews

    Dined on 30 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    As usual, good food and drinks. Service was a bit slow.
    

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