Firebirds Wood Fired Grill - St. Charles

Review summary

1. M

   Matt

   St. Louis

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Horrible service , food came out cold and waitress only came to the table once to check on it but the manager was very nice and made everything right
   

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2. S

   Scot

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brunch was great we all enjoyed our meals. Service was good. Prices are a little higher then most places we go for breakfast, but the quality made up for that easily.
   

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3. J

   Jill

   St. Louis

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service ambience and food on a super busy Christmas Eve
   

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4. t

   theresa

   St. Louis

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Everything great as always. Except we ordered ribs when we sat down to take home and after hour and half not done. We had reminded them a couple of times but was told no worries. But was unusual for them was the attitude of the manager.
   

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5. K

   Kimberly

   St. Louis

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Our server started out pretty good, but after I was called a liar, had the juice from my steak spilled on me and my friend and our server getting an attitude with us about his mistake. We waited at least 15 minutes for our drinks from the bar and our friends waited that long too for theirs. Our check was COMPLETELY INCORRECT and I was charged separately for things that should have been rang together, then I was charged for a Diet Coke that I asked for, for my husband who needed a refill on his. If he would have been paying attention he would have seen that he needed a refill on his drink, but he never came around. We got our meals and my husband had ordered a ribeye steak, I got a strip and then told us that we were wrong, AGAIN!! All he eats is Ribeyes and this steak was so tough that he could barely chew it. The server never came back to see about anything until he was ready to hand out checks!!! He argued with us again about the cut of the steak. Also, I know cocktails cost more when you ask for a specific liquor, but to charge $12.00 for the drink and then to add on another $10.00 on top of that for Buffalo Trace Bourbon is INSANE!!! So, it was NOTa GREAT EXPERIENCE AT ALL FOR OVER 220.00 for 3 people!! Very disappointing!!!
   

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6. M

   Marcia

   St. Louis

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had dinner with my brother and sister-in-law for a Christmas Eve lunch. I made reservations and was promptly seated. The server was very nice, and her service was exceptional. I have been here before, and I have to say this was my best experience yet!!
   

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7. R

   Ronald

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time at this Firebirds. The food and drinks were as advertised. The server, Kieran, was personable and knowledgeable. Will return while in St Louis.
   

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8. A

   Allisyn

   St. Louis

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was ABSOLUTELY delicious! Our waitress was also VERY sweet! We were celebrating an anniversary and it was the best choice to pick firebirds!!!
   

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9. R

   Randy

   St. Louis

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time and our waitress, Mary, was great! She was friendly, quick,and efficient.
   

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10. C

    Christopher

    St. Louis

    3 reviews

    5.0

    3 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good good… steak and lobster was priced right.
    

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