Firebirds Wood Fired Grill - St. Charles

Review summary

1. A

   Andre

   St. Louis

   3 reviews

   2.0

   3 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   The prices are too high based on the quality of food and service. The server didn’t understand what sparkling water was and offered club soda, Ron”Aquafina”. He brought out a bottle of Pellegrino. Ribs were supposed to be served with fresh fruit, which did not happen and seasoned steak fries were regular fries with a pinch of salt. Baby back ribs were over cooked. Two different servers brought wrong food to our table. I will not return here. I will not recommend.
   

   Is this helpful?

2. J

   JoAnne

   St. Louis

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Started out taking 15 minutes for anyone to take our drink order or recognize us. Then a different server took our order @15 minutes later. Asked about our drinks. She brought our drinks and bread when I undid my napkin. Napkin, knife and bread plate were all dirty. Took another 15 minutes to get anyone go notice hs to get clean table service. The food was fine, nothing to write home about. But the service was way below par. We came @4 pm (late lunch/early dinner) because we were going to the Funny Bone. I certainly would not hurry to go back!
   

   Is this helpful?

3. S

   Steven

   St. Louis

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Wait staff not as attentive as I would like. Mostly quiet but some tables quite noisy. Food good, quite tasty.
   

   Is this helpful?

4. M

   Mark

   St. Louis

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Been here several times for dinner with girlfriend, but today our first time for Sunday brunch. Very good. Service very good as always. Unique food item with good portions and appropriate brunch cocktails. Would certainly do it again.
   

   Is this helpful?

5. j

   joseph

   Denver

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Unpleasant hostess and server. Drink wasn't refilled throughout dinner.
   

   Is this helpful?

6. J

   Jim

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. We always eat at Firebirds when we are in St Charles.
   

   Is this helpful?

7. A

   Allison

   St. Louis

   4 reviews

   5.0

   4 reviews

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and wonderful service! Our server was so friendly and attentive. Food was wonderful.
   

   Is this helpful?

8. L

   Lanesia

   St. Louis

   1 review

   5.0

   1 review

   Dined on 16 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Lobster Spanish Queso was so good 10/10 and the steak was very good and tender & the loaded baked potato the Philly cheesesteak eggrolls were good also
   

   • 
   • 

   1 person found this helpful

9. K

   Kristy

   St. Louis

   8 reviews

   5.0

   8 reviews

   Dined on 15 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. The food and wait staff are always friendly!
   

   Is this helpful?

10. L

    Linda

    VIP

    St. Louis

    25 reviews

    5.0

    25 reviews

    Dined on 14 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Every thing was quite delicious as usual. The crispy bacon with the deviled eggs made even more tasty.
    

    Is this helpful?