Firebirds Wood Fired Grill - Surprise

Review summary

1. l

   lisa VIP

   Phoenix6 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Disappointed in the quality of the food. Server was great We didn’t complain bc we are regularly there. But sad that the quality wasn’t good. Maybe the good cooks were off tonight
   

   Firebirds Wood Fired Grill - SurpriseResponded today

   We appreciate you taking the time to share your experience, Lisa. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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2. P

   Phillip VIP

   Minneapolis24 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went to Firebirds for lunch, and planned to use an Open Table Rewards coupon. For some reason, the coupon would not open -- but the manager gave us the $25 credit. We appreciate his help! We did the soup and sandwich -- the chicken tortilla soup was excellent! We will be back!
   

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3. JD

   JudyD

   Springfield2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated our 35th wedding anniversary at Firebirds. When we arrived and checked in, the hostess wished us a happy anniversary. At the table was a beautiful floral centerpiece and a Happy Anniversary plaque. Our waitress was so accommodating and made this dinner a very special occasion. Several of the staff came over and congratulated us, and we received an anniversary card signed by the Firebirds’ staff. It was a very special night.
   

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4. L

   Laura

   Calgary7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food and large portions. The tomahawk pork chop is amazing. Restaurant is very nice but too noisy
   

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5. A

   Andi VIP

   Phoenix1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seated promptly. Service and food was great. The deviled eggs are awesome!
   

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6. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We yet again had a wonderful meal. Everything was delicious. Service I'd great and if anything goes wrong they are very accommodating.
   

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7. J

   James

   Phoenix4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service at this restaurant is amazing and quality of food is excellent
   

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8. K

   Keely VIP

   Phoenix26 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was very favorable and atmosphere was awesome!
   

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9. K

   Kristine VIP

   Denver4 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 1

   The service was very good. The host was helpful in rescheduling my reservation. We wound up sitting at the bar though because the available table was right by the main entrance. The food was disappointing. The fries were cold and my salmon was overcooked even though I ordered it medium rare. The interior was oddly laid out and cramped. Will not be going back.
   

   Firebirds Wood Fired Grill - SurpriseResponded 1 day ago

   We appreciate you taking the time to share your experience, Kristine. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. OT

    OpenTable Diner VIP

    Phoenix3 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious and the service outstanding. We were a party of 6 who had a lot of catching up to do. We stayed for 3 hours and didn’t feel any pressure to turn the table.
    

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