Firebirds Wood Fired Grill - West Des Moines

Review summary

1. C

   Cheri

   Las Vegas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great night celebrating Christmas Eve. Food and service was amazing
   

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2. M

   Melissa

   Hawaii

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Just ok. Was expecting more for the price and atmosphere. Steak came out cold. They were out of a few things on menu. Just ok. Probably won’t go back.
   

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3. L

   Liz

   Des Moines

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service & great food! Enjoyed Christmas Eve dinner very much!
   

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4. J

   John

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waiter seemed like he other things on his mind so we had to repeatedly ask for things like straws, bread, refills …the food was good but has been better when we visited in the past. Maybe Sundays are not the best time to visit.
   

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5. M

   Mark and Christine

   Des Moines

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. We had salmon and the baja shrimp pasta.
   

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6. J

   Jake

   Des Moines

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. We love going to firebirds . Friendly staff and excellent food
   

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7. D

   David

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another outstanding meal at Firebirds. Service and food were exceptional.
   

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8. A

   Andrea

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Firebirds is one of my favorite restaurants. One of the big draws for me is the Philly cheesesteak eggrolls. We were disappointed that they were out of those last evening when we were there. Our server did bring out an additional appetizer at no charge to myself when she learned my disappointment. It was a great effort on her part and I truly appreciate it, but it just wasn’t the same. The Philly cheesesteak eggrolls are one of the things that sets Firebirds apart from most restaurants in its category. I know a lot of people came in and I know things happen so I definitely don’t blame my server and it’s not her job to have enough product anyway. I was also disappointed that a manager did not visit the table to ask how things were since they were out of a few different items.I had the ribs and I did not get moist towelette or warm towels. That’s not the usual service I receive when I come there.
   

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9. T

   Timothy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I ordered the surf & turf and ordered my steak medium and instead I received a well done NY strip. It’s the first time I’ve had a steak from the restaurant that wasn’t grilled to my liking. Otherwise, we absolutely love this restaurant, and my meal was even comped. The drinks were amazing and dessert even better. Our server wasn’t the most talkative but yet friendly. It was Friday so I understood they were very busy. Furthermore, we anticipate eating there again as we become regulars to the restaurant.
   

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10. N

    Natalie

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Both food and service were outstanding tonight and we even got a little dessert for my mom’s birthday. Thanks to our server for going above and beyond!
    

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