Firebirds Wood Fired Grill - West Des Moines

Review summary

1. J

   John

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Waiter seemed like he other things on his mind so we had to repeatedly ask for things like straws, bread, refills …the food was good but has been better when we visited in the past. Maybe Sundays are not the best time to visit.
   

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2. J

   Jake

   Des Moines

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience. We love going to firebirds . Friendly staff and excellent food
   

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3. M

   Mark and Christine

   Des Moines

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. We had salmon and the baja shrimp pasta.
   

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4. D

   David

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another outstanding meal at Firebirds. Service and food were exceptional.
   

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5. A

   Andrea

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Firebirds is one of my favorite restaurants. One of the big draws for me is the Philly cheesesteak eggrolls. We were disappointed that they were out of those last evening when we were there. Our server did bring out an additional appetizer at no charge to myself when she learned my disappointment. It was a great effort on her part and I truly appreciate it, but it just wasn’t the same. The Philly cheesesteak eggrolls are one of the things that sets Firebirds apart from most restaurants in its category. I know a lot of people came in and I know things happen so I definitely don’t blame my server and it’s not her job to have enough product anyway. I was also disappointed that a manager did not visit the table to ask how things were since they were out of a few different items.I had the ribs and I did not get moist towelette or warm towels. That’s not the usual service I receive when I come there.
   

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6. T

   Timothy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I ordered the surf & turf and ordered my steak medium and instead I received a well done NY strip. It’s the first time I’ve had a steak from the restaurant that wasn’t grilled to my liking. Otherwise, we absolutely love this restaurant, and my meal was even comped. The drinks were amazing and dessert even better. Our server wasn’t the most talkative but yet friendly. It was Friday so I understood they were very busy. Furthermore, we anticipate eating there again as we become regulars to the restaurant.
   

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7. N

   Natalie

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both food and service were outstanding tonight and we even got a little dessert for my mom’s birthday. Thanks to our server for going above and beyond!
   

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8. G

   Gary

   VIP

   Des Moines

   7 reviews

   5.0

   7 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch= Perfect Pair=Mixed greens Salad & Balsamic Vinaigrette plus Soup of the Day=Delicious plus under 21$—Excellent Service, Cozy Bar atmosphere & open Kitchen— Love Firebirds WFG—
   

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9. R

   Ron

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and the only problem was getting us in well after our reservation time
   

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10. R

    Robert

    Kansas City

    4 reviews

    3.0

    4 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    We were on a time schedule and thought ordering a couple of hamburgers would be an easy and quick order to fill. Unfortunately we did not get our hamburgers over 30 minutes after we ordered. Our server told us the kitchen was very busy, but you would think on a Friday night the kitchen would be prepared to handle a lot of orders.
    

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