Fitoor Santana Row

Review summary

1. M

   Miguel

   Houston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Rude owner who only treats you normally if you are Indian. Made us sit outside on the far table away from any fires then said inside was “too full.” When I asked to move us inside, they said there was no space. When I asked to close out, they gave me attitude and charged an 18% gratitude automatically. I ordered chicken, mushroom, and old fashion, and another cocktail — $115 Avoid avoid avoid!
   

   Fitoor Santana RowResponded today

   Hello Miguel, Thank you for sharing your experience! The Fitoor team values respect and diversity and we strive to convey this in every guest interaction. With concern to your seating, we honored your reservation for the outdoor seating that you specified in your booking, but had the inside not been fully committed to indoor reservations, we would have gladly accommodated you! Regarding the 18% gratuity, we made every effort to communicate this clearly through the OpenTable terms, phone reservations, follow-up emails/texts, and the listing on the Valentine's menu itself. We apologize for any miscommunication or misinterpretation of the aforementioned points! Please do not hesitate to reach out directly for any further needs. Fitoor Team
   

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2. s

   sheetal

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very bad high noise level. Could not enjoy our meal due to very high club like music throughout!!
   

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3. A

   Arpita

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   the overall food was good not great but decent. The atmosphere was nice but service was horrible. Our server was so busy he couldn’t remember if we asked for something. Our table was not set. There was no cutlery, plate and napkins provided. We asked 4 times and then a different server was serving tables in general came by and we asked him 2 times and 3rd time he got angry and started slamming 3-4 forks and spoons loudly on the table. This was so in appropriate . Save yourself the hassle of going here as you can find better food and environment lots of places in bay area
   

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4. P

   Parag

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative and tasteful food put together and presented in a very appealing way. Amazing cocktails. Great ambience and light entertainment makes for a memorable experience.
   

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5. S

   SUSHANT

   Central Coast

   1 review

   5.0

   1 review

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Delightful Dining Experience! ⭐⭐⭐⭐⭐ Had an amazing experience at Fitoor! We went there to celebrate a birthday, and the restaurant truly made it special for my partner. The ambiance was warm and inviting, and the service was absolutely fantastic—friendly, attentive, and accommodating. We ordered two snacks to start, and they were beautifully presented, flavorful, and served in generous portions. For the main course, we had a delicious dish paired with naan, and both the quality and quantity were excellent. Every bite was packed with authentic flavors, making the meal truly satisfying. The staff went out of their way to make our celebration memorable, adding a personal touch that made our visit even more special. Highly recommend Fitoor for a great dining experience, whether it’s a special occasion or just a casual meal! Will definitely be coming back. 😊
   

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6. M

   Mayank

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to Fitoor for our anniversary during a weekday afternoon. While the place was empty, I can definitely say that we left without an empty stomach. The service was excellent, food came in a reasonable time and was really tasty. You do have to plan for the fact that they keep on changing their menu, which is nice, but you might be in for a surprise when you look for the dishes that you’re trying to order.
   

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7. P

   Pallab

   VIP

   San Francisco

   11 reviews

   4.0

   11 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a Avery good time at Fitoor, the drinks were good and the food was amazing. We loved the kulcha, chicken tikka and lamb chops, the dessert was not up to the high standards which the appetizer and entree had set up but wasn’t bad either. This is one of our favorite hang outs and didn’t disappoint. One word for the DJ, Fitoor have changed its DJ and the new guy is good, he understands the crowd and dishes out music accordingly
   

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8. N

   Nicolas

   VIP

   Miami

   30 reviews

   3.0

   30 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Good food but overall no non spicy food alternatives. If you like spicy Indian food this is a great place but if your family is not used to spice they will not be able to eat here.
   

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9. L

   Luis

   San Francisco

   1 review

   4.0

   1 review

   Dined on 20 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Fitoor has a great ambience, good service (we never felt like we were waiting on water or food), and awesome appetizers. The only con in our opinion was the main course. We got the butter chicken and felt like it was missing flavor. We do plan on coming back and getting a different plate to try next time. Definitely recommend.
   

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10. N

    Namita

    San Francisco

    1 review

    5.0

    1 review

    Dined on 19 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and food. Nice show by the fire dancer.
    

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