Flair - The Ritz-Carlton Shanghai, Pudong

Flair - The Ritz-Carlton Shanghai, Pudong reviews from people who’ve dined at this restaurant. Based on recent rating.

1. DL

   DanielL

   Buckinghamshire2 reviews

   5.0

   Dined on 2 January 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful Roof Top Bar with incredible view of the Skyline and the Bund
   

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2. SL

   SamanthaL VIP

   Toronto10 reviews

   1.0

   Dined on 16 March 2018

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   What a horrible experience. The food was bad and the service was unprofessional. I went for the afternoon tea and I asked for hot water and the water said that I would have to buy bottled water and they would heat it up for me. What???? I have never heard that before!!! And then they brought the afternoon tea set, the food was substandard compared to all the afternoon tea places I’ve been to. Also every time I ate a piece from the afternoon tea set they would come and collect one plate from the afternoon tea display, the waitress would overreach while I’m eating to collect a mini plate from the tea set display. And she knocked over other mini cakes that I haven’t even gotten too while constantly over reaching unnecessarily to collect each plate. 1 piece fell on the floor and she had to clean it off the floor and bring me a new one. Very unprofessional and embarrassing for them! Definitely would never come here!
   

   4 people found this helpful