Flores - Union Street

Review summary

1. H

   Hugo

   San Francisco24 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was there for brunch. Wonderful tasting food and the drinks should be experienced. I live in an hour away and my wife and I will be back. Great value
   

   Is this helpful?

2. CD

   CatalinaD VIP

   San Francisco13 reviews

   3.0

   Dined on 1 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   I love Flores have two locations close one where I work one where I live my only complaint is I feel like the portions have really shrunk for the price. I think they should get more creative and tacos are not as full as they used to be the fish quality is not as good. The ceviche is half the size it used to be more expensive. we as customers with so many choices out there. They really have to think of that that we noticed those things. I know restaurants are all struggling, but making the portion smaller and raising the prices is not the answer.  Really want the restaurant to succeed
   

   Is this helpful?

3. B

   Brian

   Portland54 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The noise level is deafening. The acoustics stink and you can’t hear anything. The kitchen messed up my order and the waitress forgot one of our orders. We had to ask for it and by then we were almost finished with our dinner. They didn’t make any adjustments to our bill for these mistakes. We will not be coming back nor recommending this restaurant.
   

   Is this helpful?

4. l

   lauren

   San Francisco6 reviews

   3.0

   Dined on 17 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The restaurant was understaffed which lead to delays taking orders and very little follow up. Some issues with the drinks order including asking three times over a long period for a particular drink. Margaritas were requested with no salt but came with it. Not a huge deal just an example of being too busy to check orders. Some issues with the bill. Food was ok but overall could have been a huge amount better.
   

   Is this helpful?

5. B

   Bill VIP

   San Francisco4 reviews

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, especially the tacos. Perfect spot for a date or group dinner. Flores always delivers.
   

   Is this helpful?

6. M

   Michelle

   San Francisco55 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful dinner—made a “book now” reservation close to me and easily surprised by the availability. We arrive ten minutes early and were asked to wait while the table was prepared. The eatery offers both indoor and outdoor seating. The decor is clean and flows well. We were seated in a small corner table designed for two and it was perfect, not too cramped. The wait staff was friendly and professional. Our waiter provided drinks and suggested an appetizer: Queso with mushrooms and corn tortillas with salsa. We intentionally kept our meal light and ordered chicken pozole and mole with chicken leg and rice. It was all very good!
   

   • 

   Is this helpful?

7. P

   Pamela

   Philadelphia2 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great for the family, we had a large group of ten with four kids. Everyone left happy!
   

   Is this helpful?

8. OT

   OpenTable Diner VIP

   San Francisco39 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great vegan food Good margaritas too Nicest Mexican we know
   

   Is this helpful?

9. R

   Ruth VIP

   San Francisco163 reviews

   4.0

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The service rating should really be distinguished between the host/ seating service versus the wait staff, the latter of which was excellent. But we stood in the crowded front door area with a delivery person and other people waiting to be seated for what seemed like an eternity with a hostess coming and going to the front podium and not so much as making eye contact with anyone. This is all in spite of the fact that we had a reservation and it was way past our reservation time before anyone even acknowledged us or the other people waiting and trying to stay out of the way of the waiters and customers constantly coming in and out of the front door -- what a chaotic mess. If we hadn't had a reservation and had I not wanted to get docked by opentable, I would have left. They should create more space in the front door entrance area and train the hostess to at least acknowledge the many humans standing there waiting to be seated. Once we finally were seated, things improved: the wait staff are quick to arrive , take your order, check in on you to see if you want anything more. The food is very good, the portion sizes not huge but not tiny. The tres leches dessert is huge though; this is a good one to share with someone. Much of the restaurant is noisier than I like, but others might like that kind of atmosphere.
   

   Is this helpful?

10. l

    lauri VIP

    New York City27 reviews

    5.0

    Dined on 9 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was all wonderful. Such attentive service and great food. Perfect group dinner spot!
    

    Is this helpful?