Flores - Union Street

Review summary

1. B

   Brian

   VIP

   Portland

   54 reviews

   3.0

   54 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The noise level is deafening. The acoustics stink and you can’t hear anything. The kitchen messed up my order and the waitress forgot one of our orders. We had to ask for it and by then we were almost finished with our dinner. They didn’t make any adjustments to our bill for these mistakes. We will not be coming back nor recommending this restaurant.
   

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2. l

   lauren

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined on 17 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The restaurant was understaffed which lead to delays taking orders and very little follow up. Some issues with the drinks order including asking three times over a long period for a particular drink. Margaritas were requested with no salt but came with it. Not a huge deal just an example of being too busy to check orders. Some issues with the bill. Food was ok but overall could have been a huge amount better.
   

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3. B

   Bill

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, especially the tacos. Perfect spot for a date or group dinner. Flores always delivers.
   

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4. M

   Michelle

   San Francisco

   55 reviews

   4.0

   55 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful dinner—made a “book now” reservation close to me and easily surprised by the availability. We arrive ten minutes early and were asked to wait while the table was prepared. The eatery offers both indoor and outdoor seating. The decor is clean and flows well. We were seated in a small corner table designed for two and it was perfect, not too cramped. The wait staff was friendly and professional. Our waiter provided drinks and suggested an appetizer: Queso with mushrooms and corn tortillas with salsa. We intentionally kept our meal light and ordered chicken pozole and mole with chicken leg and rice. It was all very good!
   

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5. P

   Pamela

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great for the family, we had a large group of ten with four kids. Everyone left happy!
   

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6. OT

   OpenTable Diner

   VIP

   San Francisco

   39 reviews

   5.0

   39 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great vegan food Good margaritas too Nicest Mexican we know
   

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7. R

   Ruth

   VIP

   San Francisco

   163 reviews

   4.0

   163 reviews

   Dined on 9 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The service rating should really be distinguished between the host/ seating service versus the wait staff, the latter of which was excellent. But we stood in the crowded front door area with a delivery person and other people waiting to be seated for what seemed like an eternity with a hostess coming and going to the front podium and not so much as making eye contact with anyone. This is all in spite of the fact that we had a reservation and it was way past our reservation time before anyone even acknowledged us or the other people waiting and trying to stay out of the way of the waiters and customers constantly coming in and out of the front door -- what a chaotic mess. If we hadn't had a reservation and had I not wanted to get docked by opentable, I would have left. They should create more space in the front door entrance area and train the hostess to at least acknowledge the many humans standing there waiting to be seated. Once we finally were seated, things improved: the wait staff are quick to arrive , take your order, check in on you to see if you want anything more. The food is very good, the portion sizes not huge but not tiny. The tres leches dessert is huge though; this is a good one to share with someone. Much of the restaurant is noisier than I like, but others might like that kind of atmosphere.
   

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8. l

   lauri

   VIP

   New York City

   27 reviews

   5.0

   27 reviews

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was all wonderful. Such attentive service and great food. Perfect group dinner spot!
   

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9. H

   Hannah

   San Francisco

   11 reviews

   4.0

   11 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall great food and ambiance for a casual weeknight meal with friends. Only draw back was drinks were inconsistent and received rude attitude from staff when I ask them to remake my second cocktail.
   

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10. m

    michelle

    VIP

    San Francisco

    36 reviews

    5.0

    36 reviews

    Dined on 2 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful service and the food was delicious. Nice to go on the early side for larger group.
    

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