Flute

Review summary

1. J

   Jenni

   Bath

   5 reviews

   4.0

   5 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lovely atmosphere and service. Food good but slightly mixed opinion depending on dishes. Scallops were amazing; prawns pil-pil OK, but a bit greasy; bouibaisse was very disappointing - too much broth and not enough fish/seafood; sides were good as were desserts. Good value (with 50% discount voucher, but don't think I'd be happy paying full price for what we got). Left feeling slightly disppointed overall and doubtful about returning.
   

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2. C

   Chris

   Dorset

   1 review

   2.0

   1 review

   Dined on 31 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Went to flute for NYE and paid £40 deposit. Setting was nice but surprisingly quiet for NYE and we were greeted with a warm welcome and a glass of fizz from the staff. Menu prices didn’t make sense, I ordered the most expensive starter, main and a nice pud etc and it still came in cheaper than my partners NYE 3 course set menu??? Some courses were not available on the NYE set menu, waitress said they were sold out even though they were far from full on NYE probably meant didn’t bother to put them on the menu this was at 8pm, she did offer to swap other things from the ala carte menu to the set menu. I ordered a £20 starter dressed crab with sourdough not great at all and never worth £20. My partner ordered the set menu Arancini which was so bland and stodgy not good. Asked for olives as an appetiser but they didn’t have any, not what you would expect for NYE special occasion. We ordered some soft drinks which came out wrong but no big deal. I ordered a sirloin steak off the ala carte menu they didn’t have it so they reverted back to NYE menu and had to have a ribeye which to be fair I was happy with. My partner ordered a steak au poivre from NYE menu which didn’t come with any sides and no sides where listed on the set menu so we had reverted back to the ala carte menu and ordered some fries which to be fair the waitress / manager added on free of charge. Both steaks were asked to be medium but came out rare / medium rare at best. Puddings were fine and quite nice. All in all very disappointed with the quality of food for the prices and location. I must say I gave some feedback to the manager of our experience and she offered some discount and incentives for a future return which was kind but our NYE was spoilt and probably wouldn’t return.
   

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3. S

   Sally

   Dorset

   3 reviews

   3.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Mediocre meal. The fish was nice but it came with virtually nothing...a smudge of butternut squash and about 6 sprouts! Asked for a little more squash and received a tiny dessert spoon size saucer. Need to order some sides for a decent meal.
   

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4. C

   Carol

   Cheshire

   4 reviews

   4.0

   4 reviews

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent food. Friendly helpful service. Will definitely go again. Lovely to have a restaurant we can go to with our dog.
   

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5. S

   Simon

   London

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Excellent services, good recommendation of wine but the dish we chose was not that great this time so felt a bit let down.
   

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6. E

   Emma

   London

   1 review

   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   We got put in the back room (Oyster Room). Was nowhere near as nice as the front room and was quite cold. The lighting, atmosphere, etc, was far nicer in the front room. We would definitely come again as the staff were very welcoming and Paul pur waiter was great. We would just ask for a table in the front room.
   

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7. T

   Tom

   Bristol

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last minute booking for Birthday. The service was excellent, we were very well looked after in the Party room. Food was great, fresh and excellent value. We were looked after brilliantly by all the Staff who went above and beyond. Will definitely be returning
   

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8. A

   Alexandra

   Bath

   2 reviews

   2.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Unfortunately the value for money is terrible. The atmosphere was good, attentive staff. However food was so underwhelming. We ordered three starters, the scallops lacked salt, we were given a broken salt grinder, which after asking for this to be replaced, came back to us saying "no look, it does work". No, it did not. Was that the only salt grinder in the restaurant? I had to unscrew it to get some salt out. My partner ordered the fish and chips to which we were told they would check if "they had been able to get some more of" implying someone having gone to the shop to buy more fish? I would expect a fish and seafood restaurant be sourcing their key ingredients correctly, not from a supermarket. The portion was tiny, not worth £19 The portion of the sides we're laughable, £6 for dauphinoise potatoes, no larger than a mince pie. Ordering the wine, we we're encouraged into ordering 2x250ml, which was frankly unnecessary, just conveys "please spend more money". Overall very disappointing, expensive, quality is honestly very questionable, lacked flavour. We will not be coming back. Such a shame as the actual venue is well decorated and inviting but sadly what you see is not what you get.
   

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9. R

   Ruth

   San Francisco

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   We arrived at the time of our booking and were told our table wasn’t ready yet, so we were seated out the back in the ‘octopus’ room which was empty and with no atmosphere. Lovely food, but they didn’t have two of the starters we ordered, and the food took a very long time to arrive. Our booking was at 7.30 and the starters didn’t arrive until nearly 9pm. They did give us a complimentary drink as way of apology. Food was delicious when it came.
   

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10. T

    Tim

    Bath

    1 review

    5.0

    1 review

    Dined on 8 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    This was a fantastic venue and made for a delightful romantic meal out for my partner and me. Although a small space, the ambience was great and there wasn't too much noise even though busy. The staff were all lovely to us, and provided excellent service - friendly, attentive, and helpful. Our food was overall very good, and drawn from a generous and imaginative menu. My prawn cocktail to start was a good portion, and the seafood linguine main was rich and spicy, although the squid in it was rather overcooked. My partner reported her starter to be the best scallops she'd ever eaten, and was likewise full of praise for the skate wing main. The wine list was excellently curated, and our accompanying bottle of prosecco was sensational and very reasonably priced for a restaurant. A great experience and would love to come again.
    

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