Fogo de Chão - Albuquerque

Review summary

1. K

   Kevin

   New Mexico

   60 reviews

   vip
   5.0

   60 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb performance once again! This restaurant doesn’t just check the box, they built the box! Tara, Ashley, Rafael and Hunter took care of us from a to z. The only thing that skipped a beat this visit was my heart. See y’all again on Friday!
   

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2. K

   Kevin

   New Mexico

   60 reviews

   vip
   5.0

   60 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This experience was perfect as usual. Fogo doesn’t skip a beat. Best cuts, amazing staff, wonderful atmosphere, and delicious drinks. I don’t have enough excellent things to say about this place. See you all again soon!
   

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3. R

   Rick

   New Mexico

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fogo de Chao was a great restaurant even for the Thanksgiving holiday. While busy, my waiter, Hunter, made every effort to accommodate my needs with a great attitude. Thank your for great service and food.
   

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4. J

   Jennifer

   Richmond

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They have stopped honoring reservations at all. We had a reservation for 6pm. Arrived at 5:55 and were told it would be an hour wait because “they can’t control how long people hang out.” Ridiculous. They should have an idea of average table turnover time and only take a certain number of reservations accordingly. Greed has taken over and they just don’t care. Sad because the food is delicious. We’ve never had this problem at other Fogos around the US so I’m guessing the NM location is just poorly managed.
   

   Fogo de Chão - AlbuquerqueResponded 4 days ago

   Jennifer, we're sorry to hear about your recent experience. Our aim is to provide timely seating for our guests, and it’s concerning when this isn’t achieved. We appreciate your feedback on the NM location and want to address your concerns. Please reach out via our website contact form to discuss how we can improve your experience. Thank you.
   

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5. J

   Juanita

   Las Vegas

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Good restaurant but not a good choice for Thanksgiving.
   

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6. P

   Paula

   Austin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a table for 16 reservation at 3:15 pm. We were seated by 3:45 PM - you guys have to remember this was Thanksgiving day. We have plenty of food -plenty of service. We had a great time and we’d like to thank Fogo de Chao Albuquerque for being there for us this year.
   

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7. b

   brenda

   Tampa

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   False Advertising - I would have given zero or negative stars if possible. We were traveling from El Paso to Denver and needed a place to eat. Fogo was 10 minutes away and showed availability for a 230 reservation - thrilled, we booked it and headed the 10 minutes off the highway for our reservation. When we arrived there were 4 PAGES of customers “checked-in” and waiting for a table to be seated ahead of us. False advertising and you should be dropped from Open Table for false advertising of availability.
   

   Fogo de Chão - AlbuquerqueResponded 4 days ago

   We're sorry to hear about your experience, Brenda. We aim to provide accurate reservation details, and it's concerning to learn this didn't meet your expectations. Our team is dedicated to resolving these concerns. Please reach out through our website contact form for further assistance. Thank you.
   

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8. C

   Cassy

   New Mexico

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, all employees were wonderful!
   

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9. M

   Melonie

   New Mexico

   3 reviews

   5.0

   3 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good always delicious and top notch service. The entire staff made us feel very special.
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on 21 November 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    Bad service from the beginning they sat me in a corner and it took 20 min just to get a slice of meat. The manager came by and asked if everything was ok and when I said no she did nothing to rectify the situation.
    

    Fogo de Chão - AlbuquerqueResponded on 22 November 2024

    We're sorry to hear about your experience at the restaurant. Our aim is to provide attentive service and it sounds like we didn't meet that goal during your visit. Please reach out via our website contact form so we can address your concerns and make it up to you. Thank you.
    

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