Fogo de Chao - Baltimore

Review summary

1. J

   Jim

   VIP

   Baltimore

   26 reviews

   4.0

   26 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   I was surprised that valet service was $21.00 Food was better then when I brought a group of 25 to Fogo in December 
   

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2. OT

   OpenTable Diner

   Baltimore

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Fogo de Chão is one of those restaurants that is better to experience where there’s only one to three people in a group visiting the restaurant. On Friday, February 28 I went to the restaurant for my birthday and I had 13 guests in attendance. First issue was we had too many servers trying to take our order which confused us on who was actually our server. then several of my guest order was either never given to us, or it was extremely late coming to the table. also there will be long gaps in between the server coming back to check on us. The food wasn’t that great and overpriced. None of it was seasoned and the menu is very limited for their dinner selection.The only good thing about the restaurant is their bar not only did we receive better customer service, but the drinks well mixed.
   

   Fogo de Chao - BaltimoreResponded 3 days ago

   We're sorry your birthday celebration did not meet expectations. Ensuring attentive service is crucial, and we regret the confusion and delays you experienced. Our team is committed to addressing your concerns, so please reach out through our website's contact form. We hope to provide a better experience in the future. Thank you.
   

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3. R

   Randy

   Washington DC

   1 review

   2.0

   1 review

   Dined on 23 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Nice place Been there couple times , Last time food was salty
   

   Fogo de Chao - BaltimoreResponded on 25 February 2025

   We appreciate your feedback, Randy. It's wonderful to know you've enjoyed our restaurant in the past. However, it's concerning to hear about your recent experience, and we would love the chance to address your concerns. Please reach out to us through our website contact form. Thank you.
   

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4. T

   Tempest

   Baltimore

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yesterday was my very first time and let’s say the food was amazing me and my bf pick full and let’s say the steak chicken and lamb was season moist tender we picked medium well the mash potatoes was and cheese bread was excellent also and the drinks…. I’m most definitely will be coming back and service was quick polite respectful friendly
   

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5. A

   Alejandra

   Alabama

   13 reviews

   4.0

   13 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   It would help to communicate with people making reservations that although they have a reservation, they might still be waiting an hour! Our reservation was at 7:45p. I checked in at 7:30 and we didn't get seated till 8:35p!
   

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6. N

   Nicholas

   New York City

   1 review

   2.0

   1 review

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Too many people, didn’t honor reservation time, poor and delayed service and meats were not seasoned
   

   Fogo de Chao - BaltimoreResponded on 19 February 2025

   We aim to provide a seamless and flavorful dining experience for all our guests. It's disappointing to hear about the concerns you encountered during your recent visit. Our team would like to address these concerns directly. Please reach out to us via the contact form on our website so we can work towards a five-star experience. Thank you.
   

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7. A

   Andrea

   Baltimore

   6 reviews

   1.0

   6 reviews

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Arrived at our reservation time and was told there was a 45 minute wait from the time we checked in. Why even take reservations??? Was told this was a corporate issue and there was nothing they could do. This is totally unacceptable. The lobby was packed (barely any standing room) with others all with reservations. This place was so overbooked we left and went to another restaurant without a reservation got seated right away and had an outstanding meal
   

   Fogo de Chao - BaltimoreResponded on 19 February 2025

   We're sorry for the inconvenience you faced during your visit. It concerns us to hear about the wait time despite having a reservation. Our team is committed to improving the guest experience, and we would appreciate your feedback. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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8. B

   Brady

   Atlantic City

   2 reviews

   1.0

   2 reviews

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 7:15 Valentines reservation (Saturday following). Arrived on time and waited 30 minutes without being seated. The whole bar and lobby was filled with people and it was not moving quickly. 60+ people waiting. We left and went to the Capitol Grille at 8:15. Never plan a day around going here.
   

   Fogo de Chao - BaltimoreResponded on 19 February 2025

   We're sorry to hear about your experience with us on a special occasion like Valentine's Day. We aim to provide efficient seating and it's concerning to learn about the delay you faced. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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9. F

   Fred

   Baltimore

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There was over 39 min wait after reservation time, we were almost done with dinner when finally the drinks arrived, meats had no flavor, we never got refills or got to order new drinks, we waited 30 minutes to get the dessert and were charge for dessert that we didn’t ordered. lol, even to pay the bill we had to wait long time. Awful service. Definitely not going back
   

   Fogo de Chao - BaltimoreResponded on 19 February 2025

   We regret that your visit did not meet expectations, Fred. Providing timely and attentive service is important to us, and your feedback is concerning. We would like to address your concerns and enhance future experiences. Please reach out through our website contact form. Thank you.
   

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10. B

    Brian

    Indiana

    1 review

    1.0

    1 review

    Dined on 16 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Low quality meat in abundance. Salad bar was the best part of the meal
    

    Fogo de Chao - BaltimoreResponded on 24 February 2025

    We regret that our selection of cuts did not meet your expectations during your visit, Brian. It's good to know the Market Table was to your liking. Our team is eager to better understand your experience and work toward improving it. Please reach out via our website's contact form. Thank you.
    

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