Fogo de Chao - Chicago

Review summary

1. T

   Thelma

   Caribbean

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy stopping by this location. Great staff!
   

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2. M

   Miguelangel

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Celebrating friends Giving.. first time in Fogo de Châo ! Our Brasilian co-worker suggest a formal diner here . A few suggestions bellow: 1.- Ask if its fist time ( we didn’t know how was the dynamic ).. 2.- Ask before REMOVED a plate . ( we ordered a Whole Branzino that barely was touch’s and was removed without asking) Food was delicious thanks the kitchen for all your hard work . Regards United Airlines Customer Team
   

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3. M

   Marisa

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First experience at Fogo de Chao and it was so incredibly worth it!!! Valmor was so hospitable and made us feel welcome as soon as we sat. always made sure our glasses and plates were full :D. All the workers carrying around the meat were also extremely friendly and ready whenever you were! 10/10, can't wait to visit again.
   

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4. m

   marvin

   Chicago

   89 reviews

   vip
   4.0

   89 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I went because they had a special 39 dollar deal , the catch. you don't get the top cuts of meats that come out the kitchen, I guess it was ok if you just want all you can eat Buffet.
   

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5. E

   Edward

   Chicago

   178 reviews

   vip
   5.0

   178 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   service was excellent thank you for a great meal we love that you are in our neighborhood
   

   Fogo de Chao - ChicagoResponded 5 days ago

   We're so glad to be your neighborhood choice, Edward! Thank you for the kind words about our service and meal. We're looking forward to welcoming you back for another great experience!
   

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6. M

   Marcus

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food wasn’t of quality it was dry and not flavorful.
   

   Fogo de Chao - ChicagoResponded 6 days ago

   We regret to hear that your experience with us didn't meet your expectations, Marcus. Our goal is to ensure each dish pleases our guests, and it's concerning to hear this wasn't the case for you. We'd love to address your concerns further; please reach out to us via our website contact form. Thank you.
   

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7. T

   Titus

   Chicago

   1 review

   3.0

   1 review

   Dined on 17 November 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Every time it’s busy at the downtown Fogo, meats do not come around appropriately. We often see the servers with full spits of meat going to other tables near us, but not ours. We paid the full price for all meat and buffet, and did NOT get served filet, ribeye, or lamb chops once! I will never go back to downtown Fogo. Terrible value.
   

   Fogo de Chao - ChicagoResponded 7 days ago

   We regret to hear about your experience, Titus. Our aim is to ensure every guest enjoys a variety of our delicious cuts, and it's troubling to hear this was not the case for you. Please reach out through our website contact form, as we would like to address your concerns and hopefully serve you better in the future. Thank you.
   

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8. OT

   OpenTable Diner

   St. Louis

   1 review

   vip
   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   My group of 4 arrived early for an 8pm reservation and were not seated until 835pm. There was no order to the check-in process with everyone crowding the host stand and spilling out the door onto the sidewalk with no direction from the staff.
   

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9. a

   anthony

   Chicago

   1 review

   2.0

   1 review

   Dined on 17 November 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Last time was great. This time - not so much, Food was good. Guys cutting meat were fast. Beyond that, service was poor. Staff barrelled through the restaurant expecting you to step out of their way even when they were empty handed. Twice, as I was reaching to serve myself for the salad bar a staff member removed the serving dish and walked away to fill it up, as if I wasn’t there. Waiter taking order was inattentive and unfriendly. Never asked if we wanted a second cocktail because HE NEVER CAME BACK. Asked for coffee from a different server - took her 20 minutes and it arrived cool with grounds floating in it. Had an upset stomach since an hour past eating and it’s 12 hours later. The valet was lovely - he was the most professional of everyone we encountered. We were a table of four and we all noticed. I doubt I’d return after spending a night on the toilet.
   

   Fogo de Chao - ChicagoResponded 7 days ago

   We apologize for the disappointing experience during your recent visit, Anthony. Your feedback regarding service attentiveness and interaction at the Market Table is important to us, and we value the observations shared by your entire table. Our team would like the opportunity to address your concerns directly. Please reach out via our website contact form. Thank you.
   

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10. R

    Rossy

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente servicio, comida deliciosa y la atención al cliente excepcional 👍🏼.
    

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