Fogo de Chao - Chicago

Review summary

1. J

   John

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I have been going to this restaurant since 2013 and the food use to be good, but last few years the service start to be poor I have to call the waiter for water and every time I ask him for something he take forever to bring it and sometimes he don't show up . The food ( meat ) very tough and chewy and they keep bringing you the cheap steak first and the good steak you have to ask for it like the filet mignon, lamb chops . I paid 300$ for 3 people with tip and we left the restaurant unsatisfied and we just ate the salad bar .
   

   Fogo de Chao - ChicagoResponded 1 day ago

   John, we're sorry to hear about your recent experience. We strive to provide excellent service and are concerned about your feedback regarding our waitstaff and cuts. Your loyalty since 2013 means a lot to us, and we want to ensure a better visit next time. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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2. F

   FatmanStan

   Chicago

   8 reviews

   vip
   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Waited a long time for drinks, no Picahna either, lamb was truly delicious
   

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3. E

   Emily

   Omaha

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was as good as expected and the service was not hovering but there when needed! When the lady started singing it got very loud and was hard to talk even amongst ourselves at the table and I was thankful that didnt start until the end of our meal. However this experience was overall what we were after and we left full and happy!
   

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4. B

   Benjamin

   Chicago

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   I was very upset to have to wait over 30 minutes for a table, especially since we had reservations. The Churasco experience wasn't the best as we kept getting the same meats. We had to ask for filet minor, pork belly, etc....
   

   Fogo de Chao - ChicagoResponded 3 days ago

   We're sorry to hear about your wait and the limited variety of cuts, Benjamin. Our goal is to provide a seamless experience and diverse selections. Please share more via our website contact form so we can address your concerns and aim for a better experience in the future. Thank you.
   

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5. N

   Nicholas

   Washington DC

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Intentionally overbooked the restaurant on Thanksgiving causing the waiting areas to be uncomfortably full with over 40 people and left people waiting over 2 hours
   

   Fogo de Chao - ChicagoResponded 3 days ago

   It's concerning to hear about your experience on Thanksgiving, Nicholas. We always aim to manage reservations efficiently and apologize for any inconvenience. Our team would like to understand more about your visit. Please reach out through our website contact form. Thank you.
   

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6. A

   Alessandra

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It was the worst Fogo de Chão we’ve been, very bad
   

   Fogo de Chao - ChicagoResponded today

   We regret that your experience didn't meet your expectations, Alessandra, and it's important to us to address your concerns. Please reach out through our website's contact form so we can discuss this further and work toward a better experience for you. Thank you.
   

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7. E

   Eslyn

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I invited 11 to join me (12 total). Great experience for all.
   

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8. A

   Anna

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we enjoyed Fogo as always...staff in this location are very courteous and polite...Carlitos, our server made sure we got what we wanted...I just wish that coffee and sodas would be included in that $67 pp 😀 and maybe next time we'll have a better view - it was only me and my son, but we were seated at the corner with just the wall...we're usually by that wall with decors...not quite happy with that...nevertheless we enjoyed the food and service...
   

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9. S

   Sandra

   Chicago

   119 reviews

   vip
   2.0

   119 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Not so great anymore unfortunately … specially with the new bartenders ..Two arrogant ladies that don’t care about their job. Not friendly. Much less attentive. We needed to ask mannnnnnnny times about our appetizer.. and only after talking to the manager we got it. Asked for some food to go and guess what ? Arriving it was not what we asked !!! Not going there anymore!
   

   Fogo de Chao - ChicagoResponded 3 days ago

   We're sorry to hear about your recent experience with us, Sandra. It's important that all our guests receive attentive and friendly service, and your feedback is valuable. Our team would like to work toward a better experience for you. Please reach out via our website contact form so we can address your concerns in detail. Thank you.
   

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10. N

    Nika

    Indiana

    6 reviews

    5.0

    6 reviews

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff, service, food all Tens! Everyone was friendly and warm and Welcoming. I love this place!!! Food was BOMB! I will definitely be back!!!
    

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